Training and Development Coordinator - Res Life & Housing

REQUIRED: Cover letter and resume

The Coordinator for Training and Development is primarily responsible for training and development of para-professional staff within and working in collaboration with Residence Life & Housing. Primary duties and responsibilities will be working in collaboration with and under the supervision of the Director for Residence Life, while collaborating with other departments and staff, to coordinate several facets of the recruitment, selection, training, and evaluation processes. The Coordinator for Training and Development also plays an integral part in fostering the overall residential experience through various connections within the department and division of Student Development.

JOB DUTIES: Training and Development

• Coordinates and leads the student staff recruitment and selection process (approximately 100 students)
• Coordinates and leads the implementation of student staff training initiatives
• Provides Responsible for the coordination and oversight of training and onboarding for student staff hires that occur outside of the regular recruitment and training cycles in collaboration with their supervisors
• Responsible for the development and implementation of student staff training initiatives throughout the year to provide continuing education and professional development opportunities for student staff
• Coordinates with the Counseling and Psychological Services (CAPS) Advanced Graduate Trainee/LPC Resident and Residence Life & Housing Graduate Assistant on student staff training and continuing education focused on mental health and well-being
• Serves as lead instructor, working in collaboration with co-instructors, for each section of the six-week wellness course taught each spring for newly selected student staff
• Coordinates student staff bi-annual evaluation process
• Collaborates with the Counseling and Psychological Services (CAPS) Advanced Graduate Trainee and Residence Life & Housing Graduate Assistant on student staff training and continuing education focused on mental health and well-being
• Performs student staff learning assessments and provides data-driven suggestions and recommendations to assist with training initiatives

Departmental Responsibilities and Supervision

In conjunction with the Director, assists in the recruitment, selection, and supervision of two graduate assistants in partnership with Counseling & Psychological Services (CAPS)

• Oversees and responsible for the Law Residences and supervises 2 Law Community Assistants
• Responsible for the recruitment, selection, orientation, supervision, and evaluation of one graduate assistant/summer intern through the Association of College and University Housing Officers - International (ACUHO-I)
• Responsible for Summer School Residential Life staff - Selects, trains, supervises, and evaluates an undergraduate staff of approximately 10 Summer School Resident Assistants with the assistance of a graduate level intern through the Association of College and University Housing Officers - International (ACUHO-I). Oversees programming, facility support, community climate, and other administrative tasks as needed/assigned to support approximately 400-500 students living on campus in the summer
• Serves as a liaison between and for residents, residence life and housing administrators, other departments, and/or external constituencies in relation to day-to-day programmatic, operational and administrative issues and problem resolution related to the residential experience
• Participates in on-call duty rotation with department Directors. Works closely with RLH Leadership team and both College deans' offices and provides support to students. Works closely with various campus partners including University Police, University Facilities, Student Health Center, and Counseling & Psychological Services. As essential personnel, provides support and assistance, when necessary, in response to a campus crisis.
• Assists in the coordination and facilitation of residence life and housing functions and programs (e.g., Opening and Orientation, Move-in, Move-out, Break closings)
• Plays an integral role as a team member to support and advance departmental work through participation in departmental committees, planning, development and implementation
• Assists in the coordination of living and learning programs in residential areas in conjunction with the Director
• Performs a range of administrative activities for the organizational unit, including, but not limited to budget management, updating manuals and instructional materials, utilizing event management systems, website development and updates, internal and external communication; composes and edits correspondence and documentation; administers follow-up for residence life and housing-related processes and procedures. Works closely with the Director and both College dean's offices and provides support to students. As essential personnel, provides support and assistance when necessary in response to campus crisis

Divisional/University Involvement

• Conduct Officer - Authorized to conduct preliminary hearings, determine outcomes, and assign sanctions upon students who accept responsibility for a violation of the Standards of Student Conduct. Completes appropriate administrative functions related to student conduct
• Academic Advising - Serves as academic advisor for undeclared First Year students and remains the academic advisor for these students until they declare a major, subject to institutional need and supervisor approval
• Admission Events - Participates and helps in collaboration with the AD for Housing, coordinates and leads residence hall tours for all prospective and admitted students during Preview and Experience Richmond events in partnership with the Office of Admission
• Committee Involvement - Participates in divisional and/or University committees and working groups on behalf of the department as needed
• Professional Development - Actively participates in professional associations through attendance at annual meetings, reading of journals and newsletters, and presenting at conferences.
• Collaboration - Establishes and maintains good working relationships with other units within the division and University

Office Administration/Additional Responsibilities

• Completes assigned administrative tasks including opening and closing responsibilities, fire/safety inspections, residential area/room inspections and damage billing
• Supports Housekeeping and Facilities staff in maintaining healthy and safe living conditions within residential communities
• Maintains office hours Monday-Friday 8:30am - 5pm; performs other duties as assigned

SUPERVISION EXERCISED

• ACUHO-I Summer Intern/Graduate Assistant
• Para-professional staff as needed/directed (e.g., Law residential student staff and summer school student staff)
• Indirect supervision of two RLH/CAPS Graduate Trainees in conjunction with Director

WORKING CONDITIONS/PHYSICAL EFFORT: Work is performed in a professional office environment. Very limited physical demands/effort required of position. The nature of this position includes being on-call, after-hours and crisis/emergency response, as well as building, fire, and safety, and other inspections, as needed. Training and Development Coordinator will be expected to fulfill these duties and assigned work. Live-in/on position on campus

QUALIFICATIONS

• Knowledge in the areas of college student development theory, residential life, and housing is required; understanding of the theoretical framework related to college student gender identity development is not required but preferred
• Experience and understanding of conflict management, problem-solving, crisis management, and time management, required
• Knowledge of applicable professional standards, policies, procedures, and legislation related to residence life/housing, required
• Leadership ability is required
• Excellent oral and written communication skills are required; demonstrated presentation skills are highly desired
• Computer literacy, including word processing, spreadsheet, email/calendar software, and web-based applications, is required; general knowledge or experience with Microsoft Office, Banner/BannerWeb, Maxient, and StarRez is desired; understanding of current social media platforms used by college students is helpful

EDUCATION & EXPERIENCE

• Master's degree in higher education administration or a closely related field, required
• Minimum of two (2) years of experience as a full-time professional working in Residence Life and Housing, required
• Leadership experience, required
• Experience supervising student staff/traditional-aged college students, preferred

WORK HOURS: Full Time, Exempt, 7.75 hours daily/38.75 hours weekly, Monday-Friday, 8:30am to 5pm; part of an on-call rotation

SALARY STRUCTURE: Pay Grade 5 Hiring Range $39,083.00 to $51,792.00 annually