"Training & Compliance Team Leader"

Job Description:

• Employment Type: Full Time Ongoing
• Remuneration: $113926-$123302 depending on experience + 17% superannuation (Level 7)
• Location: Kensington UNSW Campus (hybrid)

Why Your Role Matters

The Training & Compliance Team Leader plays a key role in ensuring regulatory compliance while driving the development and delivery of effective training programs across the Admissions, Scholarships, and RPL teams.

This role combines compliance expertise, leadership, and instructional design to maintain high professional standards and consistent practices within Admissions. Working closely with senior leaders, project teams, subject matter experts, and business units, you’ll lead the planning, design, and implementation of change and training initiatives aimed at building staff capability, improving student experience, and driving operational excellence.

This position reports to the Head of Admissions, Scholarships & PL and has one direct report.

Main Responsibilities

• Lead the design, delivery, and evaluation of training programs for new and updated systems, policies, and procedures
• Collaborate with managers, team leaders, and subject matter experts to identify training needs and develop scalable solutions (e-learning, workshops, coaching)
• Provide expert advice to senior leaders on change and training strategies that support organisational priorities
• Monitor and evaluate training outcomes and adoption rates, using insights to enhance delivery and impact
• Conduct regular compliance audits of admissions practices, documentation, and processes, identifying risks and recommending corrective actions
• Develop and maintain consistent processes for admissions, including document and records management in line with relevant policies
• Design and deliver training programs covering compliance requirements, ethical practices, and professional conduct
• Prepare reports and metrics to inform strategic planning and operational improvements
• Provide accurate policy advice and guidance to applicants and staff.

Who You Are

We are looking for someone who is aligned with UNSW’s vision and values and comes with:

• Previous experience designing and delivering training programs covering compliance/ethical practices
• Demonstrated experience training, leading, and motivating teams, including those outside direct reporting lines
• Strong time management skills and the ability to manage multiple priorities under pressure
• Excellent written and verbal communication, attention to detail, and problem-solving ability
• Proven capacity to interpret and apply policy and procedures using sound judgement and initiative
• Success working collaboratively with diverse stakeholders and maintaining strong internal and external networks
• High-level computer literacy, particularly with Microsoft Office applications

Standard working hours are Monday to Friday, business hours. The successful person will be required to work over the Christmas shutdown and occasionally be available after hours or during weekends.

Candidates will need to have ongoing working rights – this role is not available for sponsorship.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments
• Flexible working arrangements
• Discounts and entitlements (retail, education, fitness)

Recruitment process:

Please submit your resume as well as cover letter that addresses the points in the “who you are” section of the job ad.

Applications close: 19 November 11.55PM

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Posted:

07/11/2025