"Training Specialist Inter"

Under the general supervision of the Post Service Revenue Cycle Director, the Post Service Revenue Cycle Training Specialist (Intermediate) administers, organizes, and delivers training programs related to staff development, on-the-job training, and new employee orientation. This role maintains training records, tracks employee progress, and evaluates program effectiveness. The position requires demonstrated expertise in medical coding, insurance billing, and associated compliance activities. Independence in decision-making and the application of Lean Thinking principles are key.

• Serve as a subject matter expert in medical coding, insurance billing, and accounts follow-up processes.
• Develop, implement, and maintain educational programs, policies, and system enhancements to improve unit financial and operational performance.
• Provide ongoing education and training for new and existing staff in Epic, insurance billing, reimbursement, and follow-up processes.
• Create, update, and distribute educational materials for billing and follow-up staff.
• Assist in onboarding new employees, including preparing training itineraries.
• Perform regular (bi-weekly) productivity and quality audits for all staff, escalating findings to management as appropriate.
• Monitor changes to relevant laws, regulations, and policies, ensuring compliance with all billing procedures.
• Collaborate with the Post Service Revenue Cycle Analyst and participate in department meetings as needed.
• Perform other related duties as assigned.

Required Qualifications:

• Associate's degree in health or business administration or equivalent combination of education and experience.
• 2-5 years of professional experience, including demonstrated leadership, process improvement, and resource roles.
• Excellent verbal and written communication skills.
• Proven ability to produce high-quality work efficiently and accurately.
• Experience handling confidential information professionally.
• The ability to work independently and within a team environment demonstrates trust-building and positive relationships with colleagues.
• Strong organizational skills, attention to detail, problem-solving, and critical thinking abilities.
• In-depth knowledge of hospital and/or physician billing policies and procedures, third-party payer processes, and regulatory requirements.
• Extensive knowledge of CPT/ICD-10 coding conventions.

Desired Qualifications:

• Bachelor's degree in health or business administration.
• Medical coding certification.
• RHIT/RHIA certification.