Posting Details
Classification Information
Position/Classification Title
Student Services Specialist
Classification Type
SHRA
Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Years Experience, Skills, Training, Education
Two or more years experience in Admissions or an equivalent combination of education and experience in a related field is preferred.
Experience in community college partnerships. Experience and proficiency/knowledge of Slate and Banner systems.
Required License or Certification
Valid Driver’s License
Position Overview
Primary Purpose of Position
This position is responsible for managing the transfer recruitment and enrollment partnerships in collaboration with NC Community Colleges.
Manage the programs, including all recruiting and yield activities.
Articulates admissions policies and procedures to students, parents and counselors.
Participates in University undergraduate admission recruitment activities, including college day/night programs, individual visits to post-secondary institutions, alumni meetings, and campus tour visitations.
*This posting is intended to fill two vacancies in this classification, position #’s 002157 & 003044.
Primary Function of Organizational Unit
The primary function of the Office of Undergraduate Admissions is to identify, attract, and enroll first year and transfer students with outstanding academic ability and potential.
Work Hours
Monday-Friday; 8 am-5 pm; to include weekends
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Key Responsibilities and Related Competencies
Required Competency
Decision Making
Duties
Manage a territory, including all recruiting and yield activities, within designated geographic areas.
This entails admissions travel to participate in college fairs and high school visits, correspondence with a wide spectrum of constituencies including but not limited to students, parents, guidance counselors and community-based organizations.
Effectively evaluates admission applications.
Demonstrates effective time management and self directed skills to complete multiple task.
Collaborate with key campus partners to identify, build and maintain strategic admission relationships with a variety of constituencies ranging from high school to community college counselors to meet desired enrollment goals.
Required Competency
Program Management
Duties
Develop and coordinate campus recruiting activities that yield for the University.
Collaborates and coordinates with N.C. Community College partners and N.C. A&T Colleagues to ensure all transfer partnerships are successful.
Takes action consistent with available facts, constraints and anticipated consequences.
Analyzes relevant policies and applies them across a variety of situations.
Works successfully independently and within a team environment.
Required Competency
Client/Customer Service
Duties
Articulates admissions policies and procedures to students, parents and counselors
Participates in recruitment activities that will involve extensive travel, both in state and out of state.
Conducts information sessions on campus for prospective students and parents.
Attends meetings with University faculty and various University committees to represent the Admissions Office.
Understands and identifies student services issues, client needs and matters of a recurring nature to effectively address and resolve the issue.
Demonstrates substantial interpersonal skills (written and verbal), good judgement, flexibility, and team work. Provides superior customer service.
Required Competency
Information/Records Administration
Duties
Demonstrates excellent skills in Microsoft Office, as well as utilizing/implementing vendor installed and University-specific software-related systems (i.e., Banner and Admission Pros etc.).
Uses a variety of office equipment and information systems to access, input and verify standard information.
Uses established filing and data systems, functions and procedures.
Position Information
Working Title
Transfer Admissions Counselor
Competency Level
Journey
Position Number
003044
Recruitment Range
$35,000 - $42,000
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
FTE
40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division
Office of Admissions - Sr. Assoc Dir
Organizational Location
Assoc VP for Enrollment Mgmt
Organizational Unit
Office of Admissions - Recruitment
Posting Detail Information
Posting Number
SHRA3211
Open Date
06/08/2026
Close Date
07/31/2026
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System ( TSERS )
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program ( EAP )
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
*This posting is intended to fill two vacancies in this classification, position #’s 002157 & 003044. Quick Link
https://jobs.ncat.edu/postings/40539
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Please indicate where you learned of this position:
- NCA&T Website
- UNC System Job Board
- Indeed.com
- NC Employment Security Commission
- NCA&T Employee
- Chronicle of Higher Education
- Inside Higher Ed
- Higher Education Recruitment Consortium
- Other
- If you indicated you learned of this employment opportunity
from an “Other” source please advise where you learned of the
position:
(Open Ended Question)