Provide exceptional customer service and advising to
prospective students on Athens State programs and application
requirements.
Assist with maintaining the overall functionality of the
application software.
Ensure the confidentiality and accurate data entry of all
information processed.
Comply with all policies of the University, Department and
appropriate State and Federal regulations.
Run application reports, as needed.
Demonstrate flexibility and adaptability to changing work scope
and tasks based on need.
Maintain “open door” to internal and external customers.
Identify opportunities for improvements to work practices and
offer viable solutions for implementation.
Utilize critical thinking, problem solving and experience with
student issues to be proactive in addressing potential student
concerns, identifying potential barriers within the student
enrollment process and initiating steps resulting in
resolution.
Ability to deal professionally and effectively with individuals
from diverse backgrounds.
Complete other duties as assigned.
Required Qualifications:
QUALIFICATIONS REQUIRED:
- Bachelor's degree required
- Ability to communicate effectively with others.
- Advanced knowledge of computer technology and software
applications to conduct job duties.
- Must have the maturity and adaptability to be team-oriented and
yet able to work independently with minimal supervision
- Excellent listening and communication skills
- Excellent Organizational Skills
REQUIRED LICENSE, CERTIFICATION, OR SPECIAL
CREDENTIALS:
OTHER QUALIFICATIONS AND JOB
REQUIREMENTS:
PREFERRED:
- Experience in higher education admission, financial aid, or
advising office
- Experience with a Customer Relationship Management (CRM)
software program
WORKING CONDITIONS:
- Must be able to remain in a stationary position such as sitting
and/or standing for up to 75% of the time
- Must be able to move objects up to 20 pounds in all
directions
- Frequently communicates with current and prospective students
for recruiting and enrollment needs
- Frequently uses hands/fingers to operate a computer and other
office productivity machinery
- Occasionally operates a motor vehicle for recruiting and
enrollment needs
Salary Schedule:
Salary Band: P65To view salary schedules visit:
https://www.athens.edu/human-resources/salary-schedule-tables/
Salary will be commensurate with experience and
qualifications.
Special Instructions to Applicants
Unofficial transcripts should be from the college or university
which verifies qualifications for the position.
Note: Credential evaluations are needed for all
transcripts obtained outside the U.S. before uploading and
submitting an application. (Credential evaluators should provide
course-by-course evaluations and transcribed in English.)
Upon an offer of employment, official transcripts from all colleges
and universities attended must be submitted. Continued employment
is contingent upon receipt of transcripts from all colleges and
universities attended.
To be considered for this position please visit our web site and
apply on line at the following link: https://jobs.athens.edu/postings/search
About Athens State University
Located in historic Athens, Alabama, Athens State University offers
junior and senior-level coursework to community college graduates
and transfer students holding sufficient credits from other
institutions. Presently, over 3,100 students have selected Athens
State because of its neighborly environment where 50 majors and
degree programs are offered, with courses taught by a supportive
and exceptional faculty. Approximately 80% of the students are
enrolled in at least one online course. The typical student is a
working adult who commutes. Recently, the University was featured
in the 2015 Best Value Online College Rankings by OnlineU.org for
four online programs including computer science, accounting,
education and human resources. The University offers undergraduate
degree programs in Liberal Arts, Teacher Preparation, and Business.
The University employs more than 350 full and part-time employees
with approximately 90 full-time faculty members in three colleges:
College of Arts and Sciences, College of Business, and College of
Education. Seventy-five percent of the full-time faculty members
hold a terminal degree. The University is accredited by the
Southern Association of Colleges and Schools Commission on
Colleges.
Athens, Alabama is located in north Alabama equidistant between
Nashville, TN and Birmingham, AL. Athens is home to several events
and festivals that have been featured as the Southeast Tourism
Society's “Top 20 Events in the Southeast” including the Athens
Storytelling Festival and the Tennessee Valley Old Time Fiddlers
Convention.
In accordance with Athens State University Policy and guidelines,
the applicant chosen for employment will be required to sign a
consent form for a criminal background check. Employment will be
contingent upon the receipt of a clearance notification from that
criminal background check.
Non-Discrimination Policy Statement Athens State University, as
an equal opportunity/affirmative action institution, complies with
all applicable federal and state laws regarding nondiscrimination
and affirmative action. Athens State University does not
discriminate on the basis of race, color, national origin, age,
marital status, gender, gender identity, gender expression,
pregnancy, sexual orientation, disability, religion, genetic
information, or veteran status in employment, or admissions to or
participation in educational programs and activities. Inquiries or
concerns may be addressed to the Office of the Vice President of
Enrollment and Student Support Services, 300 N. Beaty St., Athens,
AL 35611, 256- 233-8175.
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