"Transfer Specialist I"

Job Summary

The Transfer Specialist I will provide outreach, information, advice and counseling regarding the admissions and student services offered for transfer students at UTSA. This position is located in San Antonio and will serve as the primary contact for students interested in transferring to UTSA. Helps manage recruitment and training programs offered to students and advisors.

Core Responsibilities

1. Counsels prospective transfer students regarding admission procedures, transfer credit, university policies, financial aid process, scholarships, program requirements, registration, and available student support services.
2. Travels to community colleges and other learning institutions to recruit prospective transfer students from assigned territory and other areas across the region/state.
3. Maintains a high level of working knowledge of university information, organizations, opportunities and policies.
4. Performs individual and group presentations providing information on undergraduate programs and services.
5. Advises students on transfer plans and joint admission agreements. Develops, implements, and maintains strategies of the transfer student recruitment plan.
6. Provides preliminary academic advising, transcript evaluation and admissions counseling for transfer students.
7. Provides outreach to advising centers and serves as a liaison to selected community colleges and target transfer populations.
8. Coordinates, organizes, and participates in major programs, events, and other recruitment opportunities both on and off campus. Such as our large open house UTSA Day hosted in San Antonio at our Main Campus (various times a year).
9. Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
10. Represents the Transfer Recruitment team in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
11. Reports data on territory, programs, projects, Salesforces cases and travel activities.
12. Serves as back-up, to Senior Transfer Specialist, leading in resource gathering, research, meetings and as needed
13. Cultivates working relationships with UTSA colleges, departments, counselors and advisors to enhance customer service and knowledge base to share with community college contacts.
14. Responds to written information requests from prospective transfer students, college/university & community partners in a timely manner.
15. Performs other duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Two years of experience working with students in an academic or school setting with a broad understanding of institutional admissions requirements.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Demonstrated public and interpersonal communications skills.
• Audio-visual presentation equipment and standard office equipment.

Additional Information

UTSA is a tobacco free campus. This is a security sensitive position. Employment is contingent upon a successful background check. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. Valid driver's license and Motor Vehicle Record (MVR) as applicable.

Working Conditions

Office Environment to include UT San Antonio Downtown campus, local community college, and home office. Occasional evening and weekend hours. Travel to off-site locations within the San Antonio area.

Physical Demands

Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally. This position requires walking long distances, long periods of standing, and use of stairs.

This position will require working both remotely in Texas and on campus (approximately five or more days on campus per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.