TRIO Program Assistant

Determine eligibility and evaluate for criteria of numbers of participants to serve per each eligibility

Manage student database for participants, including recording and updating student files/records, record student attendance in TRIO activities

Budget and purchasing duties, including initiating purchasing requests and submitting monthly budget forms through ctcLink (college management system)

Produce reports from multiple database management systems (e.g. Student Access, ctcLink, National Student Clearinghouse)

Manage TRIO inventory, including coordinating textbook and technology loan program for student study materials

Assist with advertising and organization of TRIO activities (family nights, year-end event, career focus sessions, campus visits, workshops, etc.)

• Promote events through TRIO communication streams
• Coordinate with Marketing department for program materials, including social media
• Organization of facilities and refreshments for TRIO events

Coordinates website updates with webmaster

Clerical duties

• Assist with scheduling student advising sessions, communication, and daily appointment reminders
• Reception-greet students in TRIO area, respond to questions, assist with area computers and printing
• Coordinate travel for staff and students
• Assists with hiring paperwork and processes payments for program, enters transaction and updates budget sheet.

Directs the activities of the work study student (or student worker)

• Train and supervise student worker(s) to assist Program Assistant in file management, area maintenance, fill-in receptionist when the Program Assistant is out of the office and other duties as assigned by TRIO Director (based on availability).
• Mentor in professional etiquette

Competencies

• Ability to manage day-to-day office operations, operating office equipment, performing email and scheduling tasks
• Ability to work independently, a self-starter with a positive, enthusiastic attitude
• Ability to work and thrive in a team environment and prioritize multiple responsibilities
• Assist team in meeting program goals
• Ability to effectively communicate using tact and diplomacy as well as accuracy regarding established college, state and federal information, policies, and procedures
• Adaptable and flexible, uses good judgement and demonstrates resourcefulness through problem solving

Required Qualifications:
Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.

• Associates degree OR High school diploma OR equivalent with two years of clerical experience
• Two (2) years professional experience using a computer with word processing, database, and spreadsheet programs (software and cloud-based)

Preferred/Desired Qualifications:

• Bilingual in English/Spanish
• Experience with record keeping, ideally with grant experience
• Experience working with first-generation, multi-cultural and/or traditionally underrepresented populations
• Experience with online databases and integrated software including Microsoft Office products
• Understanding of video conferencing software
• Experience with different social media platforms
• Evidence of customer-focused service, preferably with experience responding to faculty, student and community needs
• Evidence of use of discretion and confidentiality in the workplace

You don't check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you're excited about this opportunity but your experience doesn't align perfectly with every single qualification in the job description, we encourage you to still consider applying.

Conditions/Terms of Employment

This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.

This position typically works 20 hours per week Monday-Friday. Work is performed almost exclusively indoors in an office environment. General office and computer equipment will be used daily. This front-line position interacts with the public regularly, as well with other departments such as: Financial Aid, Admissions, Student Success (Advising and Counseling/WES), Foundation, Administration, Business Services, Library, IT and Institutional Research to fulfill duties and tasks as needed. Environment can be fast-paced at times, especially during advising.

The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The college is tobacco free.

Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment, and successfully complete a probationary period. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates will be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Required Application Materials

This position is open until filled with priority consideration given to those applicants who submit a complete application by September 13, 2026 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following:

• Online application
• Cover letter
  • Provide a cover letter detailing your interest in this position. Please describe any professional experience, training, or educational background that makes you an ideal candidate.
• Resume
• Names and contact information for three professional references.

• Answers to three (3) supplemental questions
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com.

WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact the Human Resources Office at (509) 527-4224 - TDD (509) 527-4412, email personnel@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362.

To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/5467353/trio-program-assistant

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