PRINCIPAL DUTIES AND RESPONSIBILITIES

• Assist the Director in the development of the mission, strategic goals and day-to-day administration for SSS including the annual review of staffing, recruitment, enrollment, year-round programming, and all policies and procedures.
• Coordinate aspects of SSS Program including the academic and social advising of scholars and targeted initiatives and programs related to learning, retention and satisfaction.
• Coordinate the recruitment of eligible scholars in conjunction with internal and external partners.
• Assist in monitoring the academic progress of scholars through the use of progress reports and alerts.
• Assist in the development of key partnerships with external constituents (feeder schools, churches, non-profit organization, etc.) and act as liaison to university partners in support of TRIO SSS initiatives, programs, and services.
• Support the completion of annual reporting, assessment and evaluation, and compilation of scholar rosters and agreements in compliance with university, state and federal regulations.
• Train, supervise and evaluate part-time hires, graduate assistants, interns, and student workers.
• Assist in conducting assessment and utilize data compiled from standardized assessment tools and in-house data collection to ensure current programs and services are achieving established goals and objectives related to scholar learning, retention, and satisfaction.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS

REQUIRED:

• Bachelor's degree from an accredited college or university.
• A minimum of two years of full-time experience in higher education or related academic support services.
• Experience working with first-generation, low-income, and/or students with documented disabilities scholars.
• Strong analytical skills and attention to detail.
• Experience with data entry, management, and reporting.
• Excellent written and oral communication skills.
• Excellent interpersonal and problem-solving skills, and ability to work collaboratively as part of a team.
• Demonstrated proficiency with technology, including Google Workspace and Microsoft Office Suite (Word, Excel, Gmail, Outlook).
• Strong sense of professional ethics and ability to maintain confidentiality.

PREFERRED:

• Master's degree from an accredited college or university.
• Experience coordinating college programs or activities for academically at-risk student populations.
• Previous experience working with TRIO SSS or similar state or federally funded programs.
• Demonstrated experience advocating for students and facilitating connections to university or community resources.
• Demonstrated ability to collaborate cross-functionally with college departments and campus stakeholders.
• Proficiency with database management systems such as Canvas, Blumen, Navigate, or Banner.
• Proficiency with design tools such as Canva or similar platforms.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Assist the Director in the development of the mission, strategic goals and day-to-day administration for SSS including the annual review of staffing, recruitment, enrollment, year-round programming, and all policies and procedures.
• Coordinate aspects of SSS Program including the academic and social advising of scholars and targeted initiatives and programs related to learning, retention and satisfaction.
• Coordinate the recruitment of eligible scholars in conjunction with internal and external partners.
• Assist in monitoring the academic progress of scholars through the use of progress reports and alerts.
• Assist in the development of key partnerships with external constituents (feeder schools, churches, non-profit organization, etc.) and act as liaison to university partners in support of TRIO SSS initiatives, programs, and services.
• Support the completion of annual reporting, assessment and evaluation, and compilation of scholar rosters and agreements in compliance with university, state and federal regulations.
• Train, supervise and evaluate part-time hires, graduate assistants, interns, and student workers.
• Assist in conducting assessment and utilize data compiled from standardized assessment tools and in-house data collection to ensure current programs and services are achieving established goals and objectives related to scholar learning, retention, and satisfaction.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS

REQUIRED:

• Bachelor's degree from an accredited college or university.
• A minimum of two years of full-time experience in higher education or related academic support services.
• Experience working with first-generation, low-income, and/or students with documented disabilities scholars.
• Strong analytical skills and attention to detail.
• Experience with data entry, management, and reporting.
• Excellent written and oral communication skills.
• Excellent interpersonal and problem-solving skills, and ability to work collaboratively as part of a team.
• Demonstrated proficiency with technology, including Google Workspace and Microsoft Office Suite (Word, Excel, Gmail, Outlook).
• Strong sense of professional ethics and ability to maintain confidentiality.

PREFERRED:

• Master's degree from an accredited college or university.
• Experience coordinating college programs or activities for academically at-risk student populations.
• Previous experience working with TRIO SSS or similar state or federally funded programs.
• Demonstrated experience advocating for students and facilitating connections to university or community resources.
• Demonstrated ability to collaborate cross-functionally with college departments and campus stakeholders.
• Proficiency with database management systems such as Canvas, Blumen, Navigate, or Banner.
• Proficiency with design tools such as Canva or similar platforms.