TRIO Student Support Services Assistant Director

TRIO Student Support Services Assistant Director

Company:
Eastern New Mexico University

Job Location:
Portales, 88130

Category:
Student Affairs and Services

Type:
Full-Time

Salary: Depends on Qualifications

Location: Main Campus - Portales, NM

Job Type: Full time permanent

Job Number: 2026-00065

Department: Student Affairs

Division:
TRIO SSS

Opening Date:
04/20/2026

Position Overview

Position Summary
Under the general direction of the TRIO SSS Director, the TRIO SSS Assistant Director will design and implement academic student support services, data collection, entry, maintenance, analysis, and reporting activities, as well as ensuring security of confidential information in the TRIO Student Support Services Program.

Requirements

Duties and Responsibilities:

• Share responsibility for successful program implementation.
• Plan, coordinate, and evaluate programmatic aspects throughout the academic year through the development and implementation of activities to support the persistence and success of TRIO SSS Participants.
• Devise and implement strategies for intervention to help TRIO SSS Participants overcome barriers, including retention and transfer services, cultural activities, and/or career services.
• Monitor TRIO SSS participants' progress.
• Address TRIO SSS Participant needs through various educational methods, including community service/resource referrals, if necessary.
• Develop/collect, organize, enter, maintain, verify, analyze, and ensure the security of accurate information within all TRIO SSS-specific database systems, as well as confidential FERPA-compliant program records and program files on all TRIO SSS Participants, activities, and services provided.
• Develop, assemble, and maintain systems for collection, aggregation, and reporting of data required for compliance with the U.S. Department of Education and other accountability processes.
• Assist in the development of the Department of Education Annual Performance Report.
• Prepare and submit reports as needed by the TRIO SSS Director.
• Collaborate with others, including TRIO SSS and ENMU campus staff, to ensure effective project implementation.
• Maintain good rapport with students and Eastern New Mexico University personnel.
• Participate in campus, state, regional, and national TRIO conferences, including other professional seminars.
• TRIO participant recruiting.
• Regular and predictable attendance required
• Perform other duties as assigned.

Minimum Job Requirements:

• Bachelor's degree with three years of related experience is required.
• Experience providing student services and data analysis, as well as experience in financial aid and scholarships, academic advising, or career exploration and mentoring, is required.
• Strong communication and organizational skills are required.
• Sensitivity to the needs of economically disadvantaged students is required.

Preferred:

• Master's degree.
• Experience interacting with students from diverse cultural and ethnic backgrounds.
• Experience with TRIO programs/disability services.
• Bilingual.

Knowledge, Skills, and Abilities:

• Working knowledge of the practices, procedures, and activities of the grant program
• General knowledge of the methods and problems of organizational and program management
• General knowledge of research and interview techniques
• General knowledge of the principles of individual and group behavior
• Sensitivity to the needs of economically disadvantaged students
• Excellent oral and written communication skills

Working Conditions

Physical Demand and Working Conditions:

• Work is performed inside a non-smoking facility with regular work hours, but will require some evening and weekend hours
• Work is sedentary in nature that at times requires exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Essential Functions: As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, minimum job requirements, knowledge, skills, and abilities, as well as physical demands and working conditions. This is not necessarily an all-inclusive listing.

Additional Information

Condition of Employment: Must pass a pre-employment background check.

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link at the top of this page. Please attach the following required documents to your electronic application:

Required Documents:

Please ensure that you attach all required documents, even if you have applied for other positions at ENMU, as the committee does not have access to those records.

• Letter of interest
• Resume
• Contact information for three references (blind or off-list reference checks may be conducted on finalists)
• Transcripts (unofficial for application purposes)