Job Details
Position Title: TSMS Student Employee
Job Description: Provide quality technical assistance as a student employee in the division of Information Technology.
Position Title: Student Employee, Technology Support/Media Services
Job Description: Provide quality technical assistance as a student employee in the division of Information Technology.
POSITION TITLE: Student Employee
STATUS: Part time
DEPARTMENT: Technology Support/Media Services
DIVISION: Information Technology
REPORTS TO: Jake Taheny, Assistant Director of TSMS
CLASSIFICATION: Non-exempt
Hiring range: $15.00 per hour
(Position is FWS Eligible)
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
- Answer phones and enter issues into IT ticket system.
- Assist users with software and hardware problems.
- Assist with the installation, maintenance, and replacement of computer equipment and multimedia systems.
- Perform general housekeeping tasks on college owned equipment to ensure clean and sanitized technology equipment.
- Assist with live events, webinars, and video conferencing.
- Assist with the daily reservation, distribution, and setup of college owned equipment.
- Perform general office responsibilities, including data entry and working with inventory.
- Perform related other duties as assigned
MINIMUM QUALIFICATIONS
- GPA of 2.0 or above.
- Must be enrolled at JJC in at least 6 credit hours in the fall/spring semester.
- High School diploma or equivalent.
- Excellent Customer Service skills.
- Strong verbal and written communication skills.
- Attentiveness to detail, excellent organizational skills, initiative, and multitasking.
- Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
PREFERRED QUALIFICATIONS
- Willingness to work a flexible schedule.
- English and Spanish verbal and written communication proficiency.
- Demonstrated multicultural competence.
- Knowledge of AV and Service Desk best practices and some recent work experience.
PHYSICAL DEMANDS
- Ability to kneel, bend, and lift is preferred but not mandatory. Accommodations and flexible task assignments are available as needed
- Power tools might be used.
WORKING CONDITIONS
Most duties performed indoors; some exterior may be required.
Scheduled Weekly Hours: This is a student employee position that works around your class schedule. May work up to 20 hours per week during the fall and spring semesters. During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval.
Full Time/Part Time: Part time
Scheduled Hours: 20
Organization
Working at Joliet Junior College
Joliet Junior College, the nation's first public community college, offers pre-baccalaureate programs for students planning to transfer to a four-year university. A comprehensive community college, JJC also provides occupational education leading directly to employment, adult education and literacy programs, workforce development services, and student support services.
Tucked in the middle of a wildlife preserve, bridging the banks of a lake and surrounded by its own Arboretum, Joliet Junior College is an educational community that embraces diversity and promotes personal growth. Each year, more than 35,000 students find the diverse, comprehensive high quality educational experience they are looking for at JJC. We hope that you will take a few minutes to explore the job opportunities we have available and consider becoming a part of this experience.
The recruitment of qualified and diverse personnel is the cornerstone of JJC's commitment to an innovative, collaborative and inclusive educational community. At JJC, we respect the wealth of knowledge and experience each of our employees brings to the workplace. The College supports this commitment by providing personnel with excellent terms and conditions of employment, outstanding health and welfare benefits and programs for a secure retirement.
JJC employees work in a wide variety of roles within the college, including faculty, support staff, and administrative positions. With such a diverse range of professions, JJC ensures that a wealth of development opportunities is available to employees. From personal growth, career advancement, and a dynamic and rewarding work atmosphere, employees have the resources they need to achieve a successful and fulfilling career at JJC.
Joliet Junior College's open search procedures allow us to find the best available candidates for positions and to provide a balanced workforce to reflect the ethnic composition of the District we serve.