Tuitition Classification Coordinator

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Enrollment and Residency Coordinator is a detailed oriented, customer service focused position which plays an integral role assisting the college's varied community of potential students with successfully navigating the institution's registration processes.

The Coordinator oversees student compliance within the registration process with respect to residency, lawful presence, and applicants with disciplinary or law violations. Duties include communication, proactively identifying potential concerns, and providing assistance to applicants. Additionally, counsel students on campus regarding federal, state, University System of Georgia (USG) and Georgia Gwinnett College (GGC) policies.

The coordinator plays a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. The incumbent participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for the individual in this position.

Responsibilities

• Evaluate student applications and supporting documentation to determine eligibility for in-state residency classification, lawful presence, and applicable tuition waivers based on University System of Georgia (USG) policy by interpreting guidelines, regulations, policies and procedures.
• Interpret and apply complex state laws and institutional policies concerning student residency for tuition purposes, ensuring compliance with USG regulations.
• Serve as the primary point of contact for residency classification inquiries. Communicate effectively with students and families regarding procedures, documentation requirements, timelines, and outcomes via email, phone, and in-person interactions.
• Accurately update and maintain student residency status in the Banner Student Information System. Collaborate with departments within Enrollment Management to ensure consistency and accuracy of student records.
• Collaborate with the Office of Admissions to develop and implement communication plans regarding tuition classification. Participate in Grizzly Orientation and contribute to the preparation of informational materials for prospective and incoming students.
• Regularly audit student data and documentation for completeness and accuracy. Identify and initiate corrections as needed, ensuring compliance with audit standards and institutional expectations.
• Compile and analyze statistical reports related to student residency classification and waiver activity. Maintain historical data to assist with annual planning and policy evaluation.
• Coordinate tuition classification appeals by organizing committee meetings, distributing case materials, and briefing students on the appeals process and expectations.
• Perform other related duties as assigned, supporting the goals of Enrollment Management and upholding the integrity of the tuition classification process.

Required Qualifications

2 Year / Associate Degree

Two to three years of relevant experience

Preferred Qualifications

Two or more years of experience with Banner

Two years of experience in the Registration Services/Admissions field

Two or more years of experience working in Higher Education

Experience interpreting policies and procedures for prospective students

Experience with computer systems, databases, programs and applications using Banner

Customer service experience

Experience in a dynamic team-oriented environment

Proposed Salary

38,300 - 45,900

Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

Skills in verbal and written communications

Skills in interpersonal communications and relationship building

Ability to maintain confidentiality

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.