Director of Library Experience

This role offers the opportunity to shape how students, faculty, and visitors experience Howard-Tilton Memorial Library, a central hub of campus life at Tulane, while leading a proud, resilient team across the Uptown and Downtown campuses and the off-campus repository. Library use continues to rise, events are drawing attention, and new partnerships and press are raising the library's profile. The Director of Library Experience joins at just the right time, with a forward-looking vision already in motion. The library meets students, faculty, and patrons where they are, makes its services and spaces flexible and accessible, and serves as a hub for the entire Tulane community. Reporting to the Associate Dean of Operations, the Director will serve on the Library Leadership Team with a direct hand in shaping the library's strategic direction. The Director will align scholarly services and front-line building services so they operate as one team with one message to students and faculty. They will become the go-to person who gathers requests and routes them to the right colleague and unit, and will connect Uptown and Downtown services more closely so that every student's experience is guided with intention. The Director will also build a hospitality-centered, proactive culture. The team is known for speed and efficiency, and the next step is anticipating needs, especially for students who might never think to ask for help. Setting the tone from the front door onward, the Director will foster inclusion, belonging, and continuous improvement. Founded in 1834 as the Medical College of Louisiana to train New Orleans doctors in the fight against yellow fever and cholera, Tulane has a long history at the forefront of groundbreaking research. More than 180 years later, Tulane University has become one of the most respected educational and research institutions in the country. A member of the prestigious Association of American Universities and ranked by the Carnegie Foundation for the Advancement of Teaching as a university with “very high research activity,” Tulane offers degrees across an attractive array of schools: architecture, business, law, liberal arts, medicine, public health and tropical medicine, the sciences and engineering, and social work. Tulane is known for its highly collaborative environment, and it has developed innovative interdisciplinary research and educational programs that span all the Schools. Tulane has cultivated an emphasis on community service and practical experience that is infused in its programs, culture, and community. With approximately 7,000 undergraduate and 5,000 graduate students, Tulane takes pride in providing hands-on experiences to its students who take part in research at all levels of the University and provide thousands of hours of public service to the greater New Orleans community. Tulane is integrally connected to the vibrancy and diversity of New Orleans and its culture. The Tulane University Libraries are made up of 110 full-time staff and librarians, and consist of four physical locations across two campuses, including the Howard-Tilton Memorial Library , the heart of academic research and study at Tulane. The Libraries serve Tulane’s 9 schools and one undergraduate college with over 4.6 million books and physical items; 2.2 million eBooks; nearly 200,000 online journals; 900 databases; and distinctive collections that focus on the many facets of New Orleans’s music, history, and culture, including early jazz, regional history, literary culture, carnival, food and drink, and the architecture of the city and Gulf South region. The Libraries host the Tulane Digital Library and an institutional repository and publish several Open Access journals. The Doris Z. Stone Latin American Library and Research Center holds one of the most impressive collections in the world of materials on the history and culture of Central and South America and the Caribbean. To learn more about the role and requirements, please read the full leadership prospectus, available here: Tulane University - Director of Library Experience This is a full-time administrative position that will be performed on site in New Orleans, Louisiana. Salary is commensurate with experience, with a generous benefits package. DSG Storbeck has been exclusively retained for this engagement, which is being led by Matthew Bunting. Express interest in this role by filling out our Talent Profile: https://talent-profile.dsgco.com/search/v2/22820 , or emailing the search team directly at TulaneDirector@dsgco.com . All inquiries and discussions are strictly confidential. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection, or participation criteria for Tulane’s employment or educational programs or activities.