Position Summary

Provide leadership and support for the University Cablevision (CATV) service as well as contribute to special projects for the Operations and Infrastructure team as necessary. This role serves as the primary technical lead for CATV projects, ensuring systems align with university standards and meet all applicable regulatory requirements. This role also oversees game-day telecommunications operations at Sanford Stadium, helping ensure reliable service and support during major university events.

Knowledge, Skills, Abilities and/or Competencies

• Knowledge of cable television systems, low-voltage cabling, and telecommunications infrastructure, including applicable industry standards, regulations, and best practices
• Skill in designing, reviewing, and approving technical infrastructure plans; developing specifications; and overseeing contractor work to ensure quality, compliance, and successful project delivery
• Ability to lead and coordinate large-scale CATV and infrastructure projects, collaborating with internal teams, vendors, and stakeholders to ensure alignment and timely completion
• Skill in diagnosing and resolving technical issues, including providing real-time support in high-pressure environments such as game-day operations and critical events
• Ability to communicate technical information clearly, provide customer service, and develop user documentation to support system understanding and effective service delivery

Duties/Responsibilities

Responsible for all technical, engineering, and operational aspects of the University Cablevision service. (45%)

Provide assistance to other divisions within the Network Infrastructure Group (40%)

Maintain the system in Sanford Stadium and other game day duties (5%)

Conduct an annual audit of CATV usage within buildings on campus. (5%)

Provide customer service to customers. (5%)