"Undergraduate Admissions Counselor I or II (Austin)"

Job Summary

The Undergraduate Admissions Counselor I or II identifies, recruits, and contributes to increasing the population of admitted and enrolled students and/or is responsible for program development and implementation. This position is based in Austin, TX.

Core Responsibilities

Level I

• Recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA admissions events both on and off campus.
• Represents Senior Counselor in campus activities when needed.
• Participates in strategic planning, assessment, and recruitment planning for the department.
• Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.

Level II

• Recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA Admissions events both on and off campus. Serves as a mentor to new Admissions staff.
• Serves as a mentor to new admissions counselors, coordinates some travel schedules and assignments and assists with recruiting plans, retention programs, UTSA admissions events both on and off campus and occasional training.
• Represents Senior Counselor, Assistant Director, or Associate Director in campus activities when needed.

Both Levels

• Travels to high schools, colleges, and other learning institutions to recruit prospective students.
• Manages an assigned geographic territory including high schools, some colleges, and other areas across the state.
• Counsels and outreaches to students and parents on the admission requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints, and appeals.
• Coordinates with high school counselors to facilitate the application process.
• Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
• Implements recruitment activities such as application workshops, information sessions, and other recruitment projects.
• Assists with recruiting and outreach of other programs such as UTSA Top Scholar, Honors College, and special retention programs.
• Creates and maintains working relationships with university colleges, departments, counselors, and advisors to enhance customer service and satisfaction as well as establish community contacts.
• Represents Undergraduate Admissions and Recruitment in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
• Conducts Financial Aid Information and Outreach presentations.
• Assists with the committee review reading process.
• Maintains a high level of working knowledge of university information, organization, opportunities, and policies.
• Reports statistical data on programs, projects, Salesforce cases, and travel activities.
• Participates in committees on campus.
• Participates in strategic planning, assessment, and recruitment planning for the department.
• Performs other duties as assigned.

Required Qualifications

Level I

• Bachelor's degree from an accredited institution.
• One (1) year of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience. Master's degree can substitute for required experience.
• A valid driver's license upon date of hire.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Level II

• Bachelor's degree from an accredited institution.
• Two (2) years of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience. Master's degree can substitute for one (1) year of experience.
• A valid driver's license upon date of hire.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Demonstrated organizational, written, and verbal communication skills.
• Excellent interpersonal skills.
• Organizational skills.
• Ability to multi-task.
• Work cooperatively with others.

Additional Information

Salary Range: Up to $41,800 - $46,300 annualized, commensurate with education, experience, qualifications, and level of position. Hours: up to 40 hours per week, exempt. Required Application Materials: Resume and cover letter are required. This position primarily works remotely in Texas but may work on campus on an infrequent basis.