About Fitchburg State University:
Fitchburg State University, located in Fitchburg, Massachusetts, is
a public institution dedicated to integrating high-quality
professional programs with strong liberal arts and sciences
studies. Founded in 1894, the university now has more than 30
undergraduate programs and 22 master's degree programs, and 6,000
full and part-time students. We invite you to learn more about us
and how we can help you achieve your educational goals.
Institutional Diversity and Social Justice
Fitchburg State University embraces a commitment to diversity,
inclusion, belonging and social justice. We encourage individuals
from historically underrepresented groups to apply and also those
who can contribute to diversity, inclusion and equal opportunity in
higher education through their teaching, research and
mentorship.
Job Description:
The Library is seeking a student for employment. This position is
funded by the university. All undergraduate students looking for
employment are welcome to apply. Please see below the specific
duties and responsibilities for the position.
Duties & Responsibilities:
- Greet patrons that approach the service desk
- Answer informational, directional and service questions,
in-person, over the phone and on chat
Assist patrons with searching for items in the library catalog;
Referring patrons to reference staff as necessary
Check library materials out to users, process returns and
create study room reservations
Provide technology assistance, such as maintaining printers by
refilling paper and toner, fixing paper jams, helping patrons with
scanners, laminator, wifi, etc.
Load book carts, sort books and shelve items, maintain order in
the stacks by assisting in stacks maintenance activities: shelf
reading, inventory, shifting, pick-ups, sorting, searching for
missing items, cleaning and special projects
Assist with course reserve processing, interlibrary loan and
scanning
Assist with the opening and closing of library
Assist with user experience activities such as surveys, data
collection and data entry
Opportunity to participate in displays and activities such as
Finals crafts and goodie bags
Requirements:
Qualifications:
- Proactive and friendly customer service attitude
- Ability to communicate effectively (oral and written)
- Ability to perform detail-oriented tasks with accuracy and
efficiency
- Dependable and responsible
- Professional demeanor
- Self-motivated; ability to work without direct supervision
- Ability to lift heavy books, move carts, have tolerance for
exposure to dust and perform tasks with repetitive motion and
bending
Additional Information:
This is a part-time, non-benefited student only position and the
hourly rate is $15.00.
Shift Information:
- Hiring for the Fall 2026 semester
- Must be able to work at least 6 hours within: Mondays:
7:45am-11:45pm; Wednesdays: 10am-11:45pm
- The library is open on select holidays and when classes are
canceled due to inclement weather.
Priority Review:
- Once an applicant is hired, the job posting will be removed,
most likely prior to the application end date. In order to be
considered, submit your application soon.
- To be considered, you must submit all of the following: resume,
cover letter, Fall 2026 class schedule, and weekly
availability
Fitchburg State University is an equal opportunity employer.
Application Instructions:
Interested candidates should submit a cover letter, resume and be
prepared to enter name/contact information for three professional
references.
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