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Job Title: Undergraduate Student Success Specialist
Department: Pharmacy | Academic Affairs
The Undergraduate Student Success Specialist will support the academic success, retention, and progression of undergraduate students in the College of Pharmacy by using student success data to identify students who may be at risk and providing proactive outreach and individualized academic support. The position will monitor academic progress, manage progression reports, and collaborate with the advising team to improve on-time graduation. The role will also lead undergraduate mentorship and leadership development programs, including mentor selection and training, events, and leadership workshops, as well as hire, train, and supervise student front-desk staff. The position will be supervised by the Senior Student Success Specialist, creating a structure that promotes collaboration and consistency across student success efforts.
Undergraduate Retention & Academic Progression: 60%
- Monitors undergraduate student academic progress and identifies undergraduate students who may be at risk for academic difficulty, delayed progression, withdrawal, or non-completion
- Meets with undergraduate students experiencing academic challenges to assist in the development of individualized academic improvement plans
- Uses academic performance, early-alert information, academic standing, course outcomes, and other student success data to identify students requiring proactive outreach
- Develops individualized academic success plans in collaboration with students, academic advisors, faculty, and other appropriate partners
- Conducts proactive outreach to students experiencing academic challenges
- Monitors students' progress toward completion of academic requirements and expected progression milestones
- Manages undergraduate progression/academic status reports and presents information to the Undergraduate Studies Committee
- Develops strategies to reduce delayed progression and improve on-time graduation, along with the academic advising team
Mentorship and Leadership Development: 35%
- Develops mentor programs at the undergraduate level to help students build upon their skills/professional knowledge and connect with university/college resources.
- Plans and executes special events that bring together mentors and mentees
- Leads the selection of mentors for mentor programs, trains mentors and leads mentors in developing programs
- Develops leadership workshops for students
Other Duties: 5%
- Other duties as assigned, supports the Office of Student Success with special events, and supports student workers in the Office of student Success
Required Qualifications:
Bachelor's degree or an equivalent combination of education and relevant work experience. 2 years of relevant experience required. Strong interpersonal and communication skills. Ability to work collaboratively with students, faculty, staff, and campus partners.
Desired Qualifications:
Experience working in a higher education setting.
Additional Information:
The pay range for this job profile is $21.35/hour - $27.88/hour. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.
The College of Pharmacy believes in a healthy work/life balance, therefore, the work arrangement for this position is hybrid (i.e., remote and in-office), subject to change based upon the needs of the organization and as determined by College Leadership.
FUNCTION: Academic Administration
SUBFUNCTION: Academic Success and Enrichment
CAREER BAND: Specialized
CAREER LEVEL: S2
Location: Parks Hall (0273)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
About The Ohio State University
The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.
Ohio State is regularly honored as one of the nation's top 20 public universities. With campuses and research centers throughout the state, the institution's unrivaled depth and breadth advance innovation, health care and research within Ohio's communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.
Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.
Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master's, doctoral and professional degree programs and an estimated 12,000 course offerings.
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Explore our Extensive Benefits
Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.
- WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
- RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
- HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
- TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
- FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
- WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.