"Unit Manager, Fellowship Education"

Extended Job Title

Unit Manager, Fellowship Education

Position Description

Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

Major/Essential Functions

Program & Accreditation Management

• Manages accreditation requirements for all enrolled trainees, ensuring compliance with ACGME and institutional standards.
• Facilitates onboarding and offboarding processes, including orientation and accreditation requirements for incoming and departing fellows.
• Administers program applications, interviews, and selection processes, serving as the primary contact for assigned GME programs.
• Accurately maintains trainee accreditation files, credentialing documents, and educational activity logs.
• Manages multiple computer and evaluation databases to document compliance with accreditation standards.
• Prepares required reports, charts, and statistics to support accreditation and program review.

Communication & Collaboration

• Collaborates with the Department Education Director, fellowship program directors, and education personnel to coordinate accreditation requirements and maintain compliance within departmental guidelines.
• Communicates effectively, efficiently, and professionally with program directors, fellows, residents, and institutional stakeholders.
• Professionally drafts correspondence on behalf of program leadership and GME programs.
• Navigates difficult conversations and situations with professionalism, promoting positive team morale.

Operational & Administrative Support

• Schedules and coordinates meetings, block/call schedules, didactic sessions, and departmental events.
• Provides secretarial and administrative support to program directors, faculty, and trainees as needed.
• Attends meetings within the School of Medicine, department, and division related to ACGME and GME programs.
• Coordinates and processes payments in alignment with departmental and institutional purchasing policies.
• Works with GME/UME leadership and finance personnel to develop and manage fellowship program budgets, ensuring funds are used appropriately.
• Provides support for special projects and assignments related to departmental educational needs.

Leadership & Supervision

• Supervises and mentors new and current fellowship education team members, providing training and oversight of activities aligned with the institution’s Values-Based Culture.
• Ensures backup coverage for fellowship coordinators during planned and unplanned leave, and provides interim supervisory support in the Director’s absence.
• Promotes team collaboration and morale through effective leadership and support.

Professional Competencies

• Demonstrates critical thinking skills to develop solutions for complex issues, including employee relations and program challenges.
• Effectively manages multiple priorities, competing deadlines, and frequent interruptions in a fast-paced environment.
• Maintains flexibility and adaptability in response to changing departmental or institutional needs.
• Exercises independent judgment while ensuring alignment with departmental, institutional, and graduate medical education policies.

Grant Funded?

No

Pay Basis

Monthly

Schedule Details

M-F, 8am to 5pm

Work Location

Lubbock

Preferred Qualifications

• Bachelor’s degree in education, business administration, healthcare administration, or related field.
• 3–5 years of experience in graduate medical education (GME), fellowship/residency coordination, or higher education program management.
• Demonstrated knowledge of ACGME, AAMC, and institutional accreditation standards and requirements.
• Prior experience in supervising, mentoring, and developing staff in a team-oriented environment.
• Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced setting.
• High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management systems; experience with MedHub, New Innovations, or comparable GME software preferred.
• Experience developing and monitoring budgets and processing financial transactions in compliance with institutional policies.

Department

Internal Med Dept Lbk Genl

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

Bachelor's degree plus three years of supervisory experience OR a combination of education and/or supervisory experience to equal seven years.