University Counselor I / Learning Support Engagement & Training Coordinator

Wayne State University is searching for an experienced University Counselor I / Learning Support Engagement & Training Coordinator at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Position Summary

The Learning Support Engagement and Training Coordinator is responsible for leading the marketing, communications, outreach, engagement, and training efforts for the Academic Success Center. This position develops and implements strategic initiatives that increase student awareness, participation, and utilization of academic support services, including tutoring, Supplemental Instruction (SI), study skills coaching, workshops, and other student success programs. The coordinator also oversees the planning, delivery, and continuous improvement of comprehensive training programs for peer tutors, Supplemental Instruction leaders, and other student staff to ensure high-quality, student-centered academic support services.

Working collaboratively with campus partners, the coordinator builds relationships with faculty, staff, and student organizations to promote a culture of academic success and holistic student engagement. The position is responsible for coordinating CRLA-aligned tutor training, facilitating professional development opportunities, assessing training effectiveness, and supporting compliance with recognized best practices in learning assistance. Through highly recognized skills in CRLA-certified training, internationally accredited Supplemental Instruction, and evidence-based learning support practices, the coordinator enhances the quality, effectiveness, and visibility of Academic Success Center programs while fostering the development of student employees as academic leaders.

Essential Responsibilities

• Develop and implement comprehensive marketing and communication plans that increase awareness and utilization of Academic Success Center services.

University Counselor I / Learning Support Engagement & Training Coordinator

Wayne State University is searching for an experienced University Counselor I / Learning Support Engagement & Training Coordinator at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Position Summary

The Learning Support Engagement and Training Coordinator is responsible for leading the marketing, communications, outreach, engagement, and training efforts for the Academic Success Center. This position develops and implements strategic initiatives that increase student awareness, participation, and utilization of academic support services, including tutoring, Supplemental Instruction (SI), study skills coaching, workshops, and other student success programs. The coordinator also oversees the planning, delivery, and continuous improvement of comprehensive training programs for peer tutors, Supplemental Instruction leaders, and other student staff to ensure high-quality, student-centered academic support services.

Working collaboratively with campus partners, the coordinator builds relationships with faculty, staff, and student organizations to promote a culture of academic success and holistic student engagement. The position is responsible for coordinating CRLA-aligned tutor training, facilitating professional development opportunities, assessing training effectiveness, and supporting compliance with recognized best practices in learning assistance. Through highly recognized skills in CRLA-certified training, internationally accredited Supplemental Instruction, and evidence-based learning support practices, the coordinator enhances the quality, effectiveness, and visibility of Academic Success Center programs while fostering the development of student employees as academic leaders.

Essential Responsibilities

• Develop and implement comprehensive marketing and communication plans that increase awareness and utilization of Academic Success Center services.