sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways. With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Winston-Salem State University is looking for a University Library Technician. This position provides access services assistance and oversight during daytime library hours, 3:00pm-12:00am. The role of this position is to maintain the services at the circulation desk, including, checking in and out material, maintaining the textbook collection, supervising student assistants, and shelving books. This position works Sunday through Thursday.
Responsibilities of the University Library Technician include:
- Provide customer service to students, faculty, staff, and the general public
- Actively listen to the needs of the patrons and determine how best to assist them
- Act as one of the first points of contact with patrons in the library
- Check material in and out to patrons
- Connect patrons with additional materials or services when needed.
- Utilize the library’s catalog to provide services to patrons, and utilize the fulfillment modules of the library’s system
- Troubleshoot copiers, printers, and scanners
- Communicate the needs of the patrons with other staff members in order to find materials or complete research
- Explain procedures for how to obtain materials both within the university library and from other resources
- Oversee student workers, plan their work and shifts
- Organize the circulation desk during the evening hours
- Provide management with detail reports of circulation desk needs
Primary Function of Organizational Unit
C. G. O’Kelly Library is a campus leader in advancing discovery and learning for the Winston-Salem State University community. Guided by the University’s strategic plan, the library enhances student and faculty success by providing access to distinctive content while fostering support and spacing for intellectual connectivity. Under the direction of new leadership at O’Kelly Library, we are proud to announce the openings for University Library Technicians.
Position Information
Position Number
115119
Competency Level
Contributing
Working Position Title
University Library Technician-Access Services
Building and Room No.
C.G. O’Kelly Library
Work Hours
Sunday thru Thursday 3:00pm-12:00am
Hours per week
40
Months per year
12
Appointment Type
Permanent Full-Time
If Time Limited.
No
FTE
1
Requirements and Preferences
Minimum Experience/Education
High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.
State Salary Range
$33,540 - $65,378
Internal Salary Range
$33,540 - $37,000
Open Date
07/22/2026
Close Date
08/04/2026
