VA School Certifying Official, Part-Time

Job ID: 290652

Location: Kennesaw, Georgia

Full/Part Time: Part Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for certifying the enrollment of Veteran Administration (VA) students and/or their dependents at KSU to the VA. Provides counseling and guidance to students, parents, advisors, and other campus constituents across campus on various registrar policies and procedures. Assists with the administering registrar processes. This position is considered limited-term staff since it utilizes contingent funding.

Responsibilities

KEY RESPONSIBILITIES:

1. Monitors academic progress of VA students throughout each semester and updates VA as necessary
2. Maintains required records and documentation of all VA certifications
3. Advises students on procedures regarding benefits
4. Provides customer service to students who have questions regarding VA educational benefits and proactively solve issues that arise regarding benefits
5. Periodically sends email updates to students reminding them of VA policies and procedures and counsel and advise new and continuing VA students regarding benefits and course selection using Degree Works and Owl Express
6. Collaborates with other KSU Departments and the VA
7. Communicates with the Bursar's Office on students' benefits and ensure they are being processed in a timely manner
8. Serves as liaison between Bursar and VA, work with Bursar to settle old debts, work with Veteran Readiness and Employment Counselors and provide required information on Chapter 31 students
9. Communicates with the VA on students' benefits and partners with the Military and Veteran Services Office
10. Refers students to the Tuition Classification office to validate if veterans are eligible for in-state tuition
11. Updates the Enrollment Manager System or similar system by inputting new terms each semester
12. Files required documentation with State Approving Agency to ensure that KSU programs of study are approved for certification
13. Serves on the front counter providing customer service to all students as needed

Required Qualifications

Educational Requirements Bachelor's degree from an accredited institution of higher education.

Required Experience One (1) year relevant experience

Preferred Qualifications

Additional Preferred Qualifications Working and tested knowledge of Banner (Ellucian) and DegreeWorks or similar student information systems and Enrollment Manager

Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field

Preferred Experience Previous experience working in a Registrar's office at an institution of higher education

Proposed Salary

The budgeted salary range is $20.00 to $24.00 hourly. Offers are based on relevant experience. Average 19 hour per week.

Knowledge, Skills, & Abilities

ABILITIES Able to work productively in a fast-paced environment; Able to work independently with minimum supervision; Able to facilitate and foster effective working relationships; Able to maintain confidentiality and diffuse difficult and emotional situations; Able to handle multiple tasks or projects at one time while meeting assigned deadlines

KNOWLEDGE Keeps abreast on changing rules within the VA and how they affect KSU students as well as attend conferences

SKILLS High level analytical skills; High aptitude to comprehend and grasp information quickly; High standards of ethics, honesty, integrity, and confidentiality; Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner and DegreeWorks); Strong attention to detail and follow-up skills; Strong customer service skills and phone and e-mail etiquette