Salary Range: USD $31,200.00/Yr. - USD $43,950.00/Yr.
Locations: Auburn University, AL
Categories: Administration & Operational Support
Job Type: Non-Faculty
Position Type: Full-Time
Department: Clinical Sciences
Associated Division: College of Veterinary Medicine
Req ID: 10393
Overview
Are you a superb customer service professional with a passion for animals? Do you enjoy helping veterinary patients and clients? Find satisfaction in contributing to a medical team?
Look no further! If you're ready to be part of something great, come join our incredible team at Auburn University College Of Veterinary Medicine (AUCVM) as we seek a Veterinary Customer Services Representative I/II to perform clerical duties related to veterinary care.
Here at the College of Veterinary Medicine, you'll contribute to a veterinary team by compiling a thorough medical record, processing client-owned animals for admission into & discharge from Auburn University Veterinary Teaching Hospitals and serving as the frontline contact with our clients. Customer service representatives liaison with referring veterinarians, facilitate admission of patients needing emergency medical care and guide clients through the process of deciding which area of the hospital suits their patient's needs. In this position, you will play a critical role in the medical process and ensure the team has the information they need to make a difference for each patient. This position will primarily be focused within the Vaughan Large Animal Teaching Hospital, with cross-training in the Small Animal Hospital required.
Learn more about the College of Veterinary Medicine and take a campus tour here: https://www.auburnvetmed.com/
Responsibilities
Locations: Auburn University, AL
Categories: Administration & Operational Support
Job Type: Non-Faculty
Position Type: Full-Time
Department: Clinical Sciences
Associated Division: College of Veterinary Medicine
Req ID: 10393
Overview
Are you a superb customer service professional with a passion for animals? Do you enjoy helping veterinary patients and clients? Find satisfaction in contributing to a medical team?
Look no further! If you're ready to be part of something great, come join our incredible team at Auburn University College Of Veterinary Medicine (AUCVM) as we seek a Veterinary Customer Services Representative I/II to perform clerical duties related to veterinary care.
Here at the College of Veterinary Medicine, you'll contribute to a veterinary team by compiling a thorough medical record, processing client-owned animals for admission into & discharge from Auburn University Veterinary Teaching Hospitals and serving as the frontline contact with our clients. Customer service representatives liaison with referring veterinarians, facilitate admission of patients needing emergency medical care and guide clients through the process of deciding which area of the hospital suits their patient's needs. In this position, you will play a critical role in the medical process and ensure the team has the information they need to make a difference for each patient. This position will primarily be focused within the Vaughan Large Animal Teaching Hospital, with cross-training in the Small Animal Hospital required.
Learn more about the College of Veterinary Medicine and take a campus tour here: https://www.auburnvetmed.com/
Responsibilities
- Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics.