Vice Chancellor for Enrollment Services and Student Engagement (Enrollment Management Leader)

Job Summary

The Vice Chancellor for Enrollment Services and Student Engagement (VCESSE) serves as the institution's chief enrollment strategist and a senior leader at Indiana University (IU) Northwest. As a key member of the Chancellor's Cabinet, the Vice Chancellor plays a vital role in advancing the university's strategic priorities, strengthening academic excellence, and supporting effective day-to-day campus operations.

Department-Specific Responsibilities

• Provides visionary leadership in developing and implementing a comprehensive, student-centered, and data-informed approach to enrollment management and student engagement.
• Collaborates closely with the Chancellor, executive leadership, faculty, and staff, as well as colleagues across Indiana University, to promote institutional growth and student success.
• Oversees enrollment services and student engagement functions, ensuring alignment with institutional goals and best practices.
• Recommends and allocates resources across enrollment and student-facing units, supporting related departments, and providing strategic supervision of budgets and operations.
• Through integrated leadership, the Vice Chancellor fosters an inclusive, responsive, and results-driven environment that enhances recruitment, retention, and student engagement across the university.
• Successfully develops and implements comprehensive enrollment strategies across diverse student populations, including traditional and non-traditional undergraduates, adult reentry students, transfer students, graduate students, online learners, and "some college, no credential" populations.
• Leads cross-functional teams, fosters innovation, and aligns enrollment strategy with academic priorities.
• Collaborates with Academic Affairs to align enrollment goals with academic priorities, develop program-specific enrollment strategies, and manage budgets that support institutional growth.
• Leads and collaborates with student success support offices to advance unified recruitment and admission initiatives, integrate intercollegiate athletics into strategic enrollment planning, and strengthen co-curricular partnerships that enhance student retention, recruitment, and overall experience.
• Leads and collaborates with the Associate Vice Chancellor to develop an innovative, institution-wide student engagement plan that reflects the campus IU 2030 strategic priorities.
• Exercises strong student engagement, administrative leadership with primary responsibility to plan, develop, and administer all aspects of the institution's student engagement programs, activities, personnel, and budgets.
• Serves as a strategic advisor to the Chancellor on student engagement objectives, policies, programs, and practices that ensure a welcoming student experience and promote student engagement.
• Provides leadership in maintaining the highest standards of student experience while working collaboratively with academic deans, department chairs, program directors, faculty, staff, and student leaders to develop and assess quality co-curricular programs and services consistent with IU Northwest's mission.
• Works collaboratively with faculty and staff across campus to continuously improve and assess student access, retention, and completion outcomes.
• Champions the institution's commitment to inclusive excellence in higher education.
• Functions effectively as a member of the institution's senior leadership team to ensure strong cross-divisional collaboration and achievement of institutional mission and goals.
• Promotes staff effectiveness through setting clear performance expectations, conducting timely performance reviews, appropriately addressing performance issues or concerns, and building cohesive teams to ensure a highly functional and productive division.
• Represents IU Northwest on internal, community, state, system, and national committees and task forces.
• Performs other duties as assigned that support the institution's mission and goals.

General Responsibilities

• Contributes on senior leadership teams to formulate strategic planning and the highest-level operational objectives for enrollment management areas.
• Establishes long-term business plans and long-term strategic objectives.
• Directs leadership staff who provide supervision to enrollment management teams.
• Responsible for escalated operational issues, including human resources and/or people management situations.
• Drives innovation and excellence within the area of enrollment management; reviews and creates policies and procedures.
• Determines overall budget for enrollment management teams; reviews and approves financial proposals from direct reporting leaders; has significant fiscal responsibilities that require frequent interaction with executive leaders.
• Provides expertise and identifies grant and/or funding opportunities; develops business relationships across the university and externally.
• Stays up-to-date on new enrollment management standards, technologies, policies, and procedures and works collaboratively with other enrollment management leaders across departments and/or campuses in determining standards, best practices, and related policies/procedures; ensures the adoption and implementation by direct reporting leaders.