Job Details

Posting Number: 2026480

Posting/Functional Title: Victim Advocate

Location: San Marcos

Department: UPD Adminstrative Svcs

Job Type: Full-Time

Monthly Salary: $4,416.67

Required Qualifications

• At least two years of experience in victim advocacy
• Experience in human services, particularly with victims of interpersonal violence
• Ability to manage multiple cases by assessing urgency, safety concerns, and survivor needs in high-stress situations.
• Experience supporting or coordinating programs, services, or referrals aligned with survivor-centered care and organizational goals.
• Knowledge of confidentiality and data security practices to protect sensitive client information.
• Skill in maintaining accurate, timely, and confidential case records using databases or case management systems.
• Experience in assessing the severity and urgency of assigned cases with the ability to aptly provide support, identify specific needs, and prioritize referrals and/or resources
• Ability to explain legal, medical, and procedural information in clear, trauma-informed language.
• Strong interpersonal skills to build trust with survivors through compassionate, non-judgmental, and consistent support.
• Bachelor’s degree in psychology, social work, counseling, social work, or a related field
• Capacity to respond calmly and empathetically during crises, including after-hours or emergency situations.

Preferred Qualifications

• Demonstrated ability to collaborate with law enforcement, legal, medical, and campus-based support services.
• Familiarity with Title IX regulations, the Clery Act, and trauma-informed care principles.
• Certification as a victim advocate through the National Organization for Victim Assistance (NOVA) or a comparable credentialing body.
• Master’s degree preferred, or equivalent professional experience in social work, counseling, criminal justice, or a related field, or equivalent professional experience.

Job Description

Responsible for providing specialized support services for students, faculty, and staff who are the victims of crime.

Job Duties

• Provide trauma-informed advocacy and support to survivors of sexual assault, domestic violence, stalking, and other violent crimes.
• Assist survivors through the judicial process, including obtaining protective orders and offering support throughout criminal proceedings.
• Support individuals reporting to University Police Department (UPD) and those reporting exclusively through the Title IX Office of Compliance.
• Serve as a liaison between survivors and campus resources, including the Dean of Students Office and Student Health Center.
• Collaborate with Hays County Victim Services and other community partners to strengthen referral networks.
• Educate the campus community on survivor rights, available resources, and reporting options.
• Assist survivors in navigating law enforcement, medical, and legal systems when they choose to pursue these options.
• Maintain strict confidentiality in accordance with applicable laws and university policies.
• Provide advocacy support to students living on campus, serving a residential population of over 9,000 students.
• Collaborate with the Texas State University School of Social Work as needed.