"Virtual Learning Solutions Coordinator"

Posted: 07-Jan-26

Location: Montgomery

Categories: Staff/Administrative

Internal Number: 5111770

Alabama State University, Academic Affairs, Division of Online Education and Programs invites applications for a Virtual Learning Solutions Coordinator to advance its mission and strategic plan. The Learning Experience Specialist will play a vital role in advancing the Division's mission and the University's strategic plan by supporting faculty in the development of robust, innovative, experiential, and student-centered digital courses and materials that align with the University's standards of excellence. The Coordinator will also assume primary responsible for providing faculty and students with support to complement Canvas' Tier I 24/7 support, including responses to Canvas support tickets. The ideal candidate is a collaborative, creative, and tech-savvy course designer who can effectively work with diverse constituencies and manage multiple projects at once. Outstanding organizational and communication skills are a must. Of equal importance are expertise in visual communication, digital media, project management, and a commitment to continuous improvement.

Duties and Responsibilities:

• Design, develop and revise online courses via digital resources such as soft, hardware, data, multimedia, videoconferencing, and collaboration tools. All course materials are produced with the Canvas LMS, and instructional materials must be ADA compliant
• Provide students and faculty with Canvas task support
• Provide faculty with support, training, and mentoring to developing online courses, using industry standard authoring tools
• Monitor and respond appropriately to cases initiated by the Canvas 24/7 support team
• Identify software applications, hardware, and other technologies necessary to produce media rich online courses
• Work collaboratively with faculty and staff to design online learning activities using existing courses learning objectives, materials, and instructor/textbook content
• Direct and create multimedia elements for online learning modules
• Develop technical documentation for online course development
• Participate in managing the institutions' review process of new online courses
• Match online students with academic and wrap around supports to improve the learning experience
• Communicate regularly with students in online programs by phone and email to provide success coaching
• Perform other duties as assigned

A Master's degree in a relevant discipline and five years instructional design experience; proficiency with the Canvas learning management system; familiarity with streaming audio and video, compression methods, file types, and formats; working knowledge and understanding of media products for use in online courses, including video, audio podcasts, and graphics, working knowledge of instructional design theory and best practices; expertise with authoring tools, media production hardware, and applications; best practices in accessible course design; and demonstrated aptitude for team-based project management are required.