Unit: Office of Strategic Enrollment Management
Department: Military Student Services
Department Summary: The Veteran Resource Center (VRC)
Program Coordinator directly oversees the federal **Center of
Excellence for Veteran Student Success (CEVSS)** program at
Virginia Commonwealth University. This includes being responsible
for the supervision, training, and evaluation of project
staff—including the Veteran Success Coach and graduate assistants;
program development, fiscal management, and tracking of grant
budgets; maintenance of student service data and reporting SOPs;
maintenance of appropriate records of participants’ activities,
progress, and eligibility; and oversight of the preparation and
submittal of federal Annual Performance Reports (APRs) and grant
proposals. Additionally, this position leads campus veteran
committees, collaborates closely with the Office of Admissions and
the Academic Advisors Board, and leverages data-driven insights to
steer meaningful outcomes for military-connected students. This
position reports to the Assistant Director of Military Student
Services. This is a 100% FTE, grant-funded annual appointment; this
position is primarily in person with flexibility for remote work as
approved.
Core Responsibilities:
(50%): Program management
- Plan, organize, and direct on-campus programs, services, and
outreach activities related to Veteran and military-connected
students.
Develop and implement the necessary strategies to carry out the
program
Collaborate with staff in other campus offices to ensure
student issues are resolved and process changes are implemented to
increase effectiveness and student success.
Document outcomes and conduct assessments.
Develop and update the project policy and procedure
manual.
Work closely with the Office of Admissions to enhance and
assist in the recruitment of prospective Veteran Students.
Lead the campus committees related to serving our veteran
community.
Actively participant in the University Academic Advisors Board
to enhance understanding of military-affiliated student experience
with academic advisors and university faculty/staff.
(30%): Administrative
- Assist in the completion of the Annual Performance Report (APR)
and federal/ancillary grant writing.
- Oversee the development of program materials that are required
for assessing, recruiting, and monitoring participant
progress.
- Track budget expenditures and reports required by the principal
investigator.
- Remain knowledgeable about proposed and enacted federal
legislation which affects veterans' educational programs by
maintaining membership in professional organizations and
participating in national and regional conferences.
(10%): Supervision
- Supervise the Veteran Success coach position.
- Hire and train graduate assistants that will aid in providing
academic, social, and cultural programs for program
participants.
(10%): Data Analysis
- Develop and maintain reporting SOP.
- Implement and collaborate on reporting changes required under
the grant narrative.
- Use data-driven insights to steer the program to meaningful
outcomes for Veteran students.
Other Position Details:
- This is a restricted, grant-funded position with funding
currently available for three-years. Continued employment is
dependent upon availability of funding.
- The position is eligible for flexible work arrangements up to
40% remote.
- VCU is committed to hiring veterans! VCU is proud to be a
Virginia Values Veterans
(V3) certified employer. In addition, VCU offers enhanced
leave benefits to veterans.
- Some travel for conferences and local partnerships is required
– Trips with total mileage beyond 25 miles will be reimbursed,
appropriate hotel and per diem expenses will also be provided.
Qualifications:
Minimum Qualifications
- Bachelor’s Degree in Education, Social Work, Counseling, Public
Administration, or related field is required.
- Experience supervising professional staff or student
employees.
- Strong verbal and written communication skills with the ability
to advocate on the student’s behalf with faculty and staff.
- Experience working with the military-affiliated population and
knowledge of resources available to the population.
- Professional experience in higher education.
- Computer skills, including Microsoft office, Google Suite, ERP
systems, and data visualization tools.
- Demonstrated ability to work in and foster an environment of
respect, professionalism and civility with a population of faculty,
staff, and students from all backgrounds and experiences, or a
commitment to do so as a staff member at VCU.
Preferred Qualifications
- Master’s Degree in Education, Social Work, Counseling, Public
Administration, or related field is required.
- Background in advising undergraduate students as they prepare
for graduate school admissions; knowledge of
requirements/processes.
- Background in advising undergraduate students as they prepare
for graduate school admissions; knowledge of
requirements/processes.
- Four (4) years of experience providing direct service to
students in a grant-funded or similar program with at least two
years of experience providing services related to project
objectives.
- Experience with Banner or other student information
systems.
Salary Range: $55,000-$60,000
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: Yes
ORP Eligible: No
Flexible Work Arrangement: Hybrid
University Job Title: 35224N - Sr Specialist SS 1
Contact Information:
Contact Name: Bryan
Sandford
Contact Email: sandfordb@vcu.edu
Posting Opens: 10/20/2026
Posting Closes: 11/3/2026 at 11:55PM
