Watson Computing Support Specialist

Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster.

Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources.

Server & Storage System Management

• Manage Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College
• Support the Watson College virtual server environment (VMware)
• Manage, procure, inventory, and set up virtual and physical servers
• Manage research storage systems
• Manage the Watson College's iSCSI Storage environment
• Ensure a secure computing environment in collaboration with the ITS Information Security Office.

High-Performance Computing (HPC) Cluster Support

• Assist with management of cluster user accounts, including creation, removal, and group management.
• Monitor daily cluster operations and coordinate updates and patches to minimize impact.
• Coordinate with faculty to integrate new computing nodes and obtain vendor quotes.
• Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements.

Physical and Virtual Desktop Infrastructure (VDI) Administration

• Secondary support point of contact for faculty, staff and student client systems
• Assist with maintaining Watson College Academic computing labs
• Physical and Virtual deployments
• Assist in supporting the Watson College's VDI environment (Watson View).
• Assist with developing and maintaining administrative documentation and provide recommendations for improvements.

General Responsibilities

• Provide backup support during staff absences or emergencies.
• Offer technical assistance to the University Helpdesk for Watson-related issues.
• Work collaboratively and professionally with faculty, staff, and students.
• Recommend and implement improvements to existing procedures and infrastructure.
• Assist with coordinating integration of new employee computer accounts with ITS.
• Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies.
• Troubleshoot AD-related issues in collaboration with ITS.
• Assign user rights and manage secure network resources.

Knowledge, Skills, and Abilities:

• Knowledge of Active Directory management and security best practices.
• Ability to work independently and collaboratively in a fast-paced academic and research environment.
• Effective documentation and organizational skills.

Requirements:

• Associate's degree (or higher) in Computer Science, Information Technology, or a related field, combined with a minimum of 4 years of experience in data center operations, virtualization, and/or HPC management
• Professional experience in administering Linux-based and Windows Server-based environments
• Demonstrated experience applying cybersecurity fundamentals and best practices in a system administration role
• Experience managing VMware-based virtual environments

Preferred:

• Bachelor's Degree in Computer Science, Information Technology, or a related field, combined with a minimum of 2 years of experience in data center operations, virtualization, and/or HPC management
• Experience in a higher education research computing environment
• Demonstrated experience with AI/ML libraries such as PyTorch, TensorFlow, or similar tools commonly used in research computing
• Experience with high-performance computing cluster administration
• Demonstrated experience involving network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers
• Experience with storage technologies (iSCSI, NAS, SAN)
• Experience with Virtual Desktop Infrastructure (VDI) solutions

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

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Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=203935

Deadline for Internal Applicants: September 4, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .