Web & Digital Accessibility Manager

Job Details

Job no: 495531

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Media Services, Public Relations, Technical, Web Development

Web & Digital Accessibility Manager

Baton Rouge Community College (BRCC)

Baton Rouge, Louisiana

Building Accessible Online Environments, Encouraging Innovation, and Supporting Institutional Excellence

The Web & Digital Accessibility Manager serves as the College’s authority for web governance, digital accessibility compliance, and the strategic management of BRCC’s public‑facing website. This position oversees the enterprise CMS (Content Management System), ensures compliance with all state and federal accessibility requirements, and serves as BRCC’s designated Digital Accessibility Coordinator. The position operates at the intersection of communications, information technology, marketing, and compliance — establishing standards, reducing institutional risk, and ensuring a consistent, high‑quality user experience for all audiences that aligns with the college’s marketing and branding efforts.

Key Responsibilities

Content Operations & Campus Support – 35%

• Manage a distributed network of campus content editors; develop documentation, checklists, and resources for campus contributors
• Partner with departments to improve clarity and effectiveness of high‑impact content
• Create web pages, edit content, post updates and emergency messages as needed, and support campus with all necessary web content

Web Administration & CMS Management – 20%

• Administer and maintain the College’s enterprise CMS (Content Management System), including templates, workflows, and user permissions
• Perform technical updates, code‑level fixes, and performance optimization
• Provide front‑end development support (HTML, CSS, JavaScript)
• Troubleshoot issues with integrations, third‑party tools, and user‑facing functionality
• Coordinate with IT and vendors on hosting, security, and performance

Digital Accessibility Compliance – 20%

• Lead institutional compliance with WCAG 2.2 AA, ADA, Section 508, and PPM 74 (Louisiana Policy and Procedure Memorandum Number 74), and future standards as they evolve over time
• Conduct manual and automated accessibility audits of content and templates
• Remediate accessibility issues at both the content and code level
• Validate accessibility using assistive technologies
• Review third party tools and VPATs for compliance
• Maintain documentation, reporting, and communication related to accessibility initiatives
• Conduct campus-wide accessibility training for employees

Web Governance – 10%

• Help develop, implement, and enforce web governance and accessibility policies
• Establish standards for content quality, metadata, SEO, and publishing workflows
• Support procurement processes by evaluating accessibility conformance

Analytics – 10%

• Monitor analytics to inform improvements in navigation, content, and user experience
• Track accessibility metrics and remediation progress
• Identify systemic issues and implement scalable, template level solutions
• Stay current with evolving standards in accessibility, SEO, UX, and digital strategy

Other – 5%

• Other duties as assigned

Minimum Qualifications

Education

• High school diploma or equivalent required.

Experience

• 5 years of experience with CMS administration and front-end web development (HTML, CSS, JavaScript, Python)
• 5 years of experience with Web/Digital Accessibility best practices, tools, regulations and policies
• 3 years of experience working in digital communications, marketing or PR

Required Licenses or Certifications:

• Certification in digital marketing, such as DMI-CDMP or comparable certification
• Certification in web/digital accessibility, such as CPACC, CPWA, WAS or other WCAG certifications.

Preferred Education

• Bachelor’s degree in web development, digital communications, information systems, or related field

Benefits

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan, holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.