"Windows Server Engineer Senior"

Information and Technology Services (ITS) at the University of Michigan is looking for an experienced and motivated Senior Windows Server Engineer to join our Systems Operations group. This is an exciting opportunity to help manage the Windows Server infrastructure for ITS and U-M campus units. You will manage a mix of on-premise physical and virtual machines and cloud compute instances. You will be an important member of the Windows Server Engineering group within Systems Operations, reporting to the manager of Windows Server Engineering.

Your team is composed of collaborative and fun-loving individuals who are dedicated to innovation and delivering excellent support. We're all about making daily operations smoother and smarter through constant, high-level process automation. If you are an experienced Windows Systems Engineer with a passion for automation, we want to hear from you! Salary is commensurate with qualifications and experience.

As a Senior Windows Server Engineer, you'll help ensure the smooth operation and continuous improvement of our Windows server infrastructure. Your main responsibilities will include:

• Provide tier 3 operational support for on-premise and cloud-based platforms
• Investigate and resolve complex technical problems
• Engage with new technologies, contribute to important projects, and grow your skills in a collaborative environment
• Follow standard processes to ensure security compliance of systems and infrastructure
• Provide great service to build lasting customer relationships
• Participate in a 24x7 on-call rotation

Minimum five years experience supporting Windows Server systems

Bachelor's degree in Computer Science, Business Computing or related field, or equivalent combination of education, certifications, and experience

Proficiency in PowerShell scripting for system administration

Experienced with Microsoft Endpoint Configuration Manager, Active Directory, Group Policy, and VMware virtual environments

Familiarity with vulnerability management and configuration assessment tools

Manage complex technical projects, including system migrations and infrastructure upgrades

SIEM and log analytic tools like Splunk

Device monitoring with Zabbix

Ansible for configuration automation

Spectrum Protect backup and restore

Automated operating system deployment

Hands-on experience with cloud environments (AWS, Azure, GCP)

Version control using Git and GitHub

Experience using vendor APIs to automate tasks and build new features

Microsoft Failover Clustering

Formal ITIL change management

Understanding of data privacy and compliance frameworks (e.g., FERPA, HIPAA, GDPR, PCI)