Qualifications - The student hired for this position should know how to:
- Effectively Communicate: Student must have effective and clear verbal and written communication (including listening skills).
- Demonstrate Critical Thinking: Students must engage in critical thinking (problem solving, decision-making, applied knowledge, creativity) to initiate and implement solutions to problems.
- Participate as a Productive Member of a Team: Student must use teamwork skills (relationship building, interpersonal skills) and become a contributor to the department.
- Utilize Information & Technology Effectively: Student must have current technology skills (Microsoft Word, Excel, PowerPoint, Internet, Email, etc.)
- Implement Self-Management Skills: Student must be dependable with strong work habits; able to manage time and priorities, work independently, punctual and operate for the greater good & provide service to all.
- Cultural Inclusion: Student must demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and value individuals’ differences.
Days Needed: Monday, Tuesday, Wednesday, Thursday, Friday
Times Needed: Monday through Friday 7:00AM to 10:00PM
Additional Job Duties/Skills/Requirements:
Additional Job Duties/Skills required:
- Collaborate with all IT staff to assist students and staff with resolving various IT issues.
- Provide assistance to individuals who visit the help desk in person.
- Provide phone coverage as required.
- Aid in asset management and the deployment of IT assets.
- Utilize Team Dynamix/IT ticketing system.
- Follow and promote help desk best practices.
Skills:
- Ability to work with a diverse staff, to communicate effectively with people of varying technical, cultural backgrounds.
- Ability to follow directives from all IT employees as required.
Preferred requirements:
- A strong desire to learn about the field of Information Technology.
- Preference given to students pursuing a degree in IT or a related field such as Computer Science.
Posting Date: 07/08/2026
Special Instructions to Applicants: STUDENT MUST HAVE A WORK STUDY AWARD! During the Fall and Spring, student employees are allowed to work a maximum of 20 hours per week and must be enrolled in 6 or more credit hours. During the Summer, holiday break and spring break student employees are allowed to work a maximum of 25 hours per week. Summer only, students must be enrolled in 3 or more credit hours. Student employees must always maintain a cumulative GPA of 2.0 or higher. *This position may require a background check. Demonstrated ability to maintain strict confidentiality.
Organization
Moraine Valley Community College is dedicated to ensuring our students gain the knowledge and skills needed to meet the demands of a changing world. With nearly 150 programs, expert faculty, state-of-the-art learning facilities, and a vibrant campus culture, you’ll see why we are among the nation’s premier two-year institutions of higher learning.
The Moraine Valley Community College District 524 covers 139 square miles in the southwest suburbs of Chicago. The district has population of about 400,000 people and includes 26 communities.
Recognizing employees are among our most valuable resources, Moraine Valley strives to attract, hire and retain diverse and highly qualified personnel.
Our Human Resources Department is committed to providing professional, prompt and fair services to current and prospective employees. We are excited at the prospect of new personnel sharing their knowledge and expertise within our community and we encourage all to apply for open positions for which they are qualified. The college prides itself on providing an atmosphere that fosters professional and personal growth—one of the many reasons we are recognized as an Avatar HR Solutions Best in Class Employer.
