"Workforce Program Manager"

Position Summary

Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among Americas top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The Workforce Program Manager assists/supports the Workforce Development program leads in the development of courses, programs, and services for students. The individual in this position provides relevant industry data for programs, which supports data driven decision making for the expansion of new courses and programs and/or updating existing courses to meet the dynamic changes of local industry. The manager markets and promotes Workforce Development programs and courses to the community through personal visits and presentations. This position provides high-level administrative support to the Executive Director of Workforce Development by providing research and data to support to the Workforce Development program areas. Additionally, the individual in this position is responsible for coordinating activities and supporting the work of the Workforce Development areas.

Reports to: Executive Director of Workforce Development

The hiring salary for this position will be from the min to mid-point of the salary range advertised. This position is open until filled.

Specific Duties and Responsibilities

• 40% Administrative and Operational Support:
  • Conducts needs assessments across campuses using student, community, and labor market input.
  • Develops, schedules, coordinates, and monitors workforce and continuing education courses, including micro-credentials.
  • Collaborates with faculty/staff for program delivery and acts as liaison across departments.
  • Recruits, onboards, evaluates, and schedules instructors; delivers onboarding presentations.
  • Maintains course data in Lumens/Colleague; ensures program accuracy and compliance.
  • Supports budgeting efforts and participates in departmental planning processes.
  • Assists in development of course promotional materials and supports marketing efforts.
  • Ensures compliance with institutional, grant, and accreditation requirements.
• 40% Project and Program Management
  • Leads or supports strategic workforce projects and new initiatives.
  • Manages grant activities, including budgeting and reporting as Cost Center Manager.
  • Conducts labor market and enrollment data analysis to inform program planning.
  • Oversees digital credentialing systems (e.g., Accredible); serves as platform administrator.
  • Chairs or co-chairs relevant committees, within and external to Workforce Development.
  • Collaborates with Executive Director to align priorities, goals, and workflows.
  • Supports innovation in instructional models and credential pathways.
• 15% Communications and Outreach
  • Promotes Workforce Development programs through community engagement and outreach events.
  • Coordinates and participates in employer engagement activities.
  • Prepares presentations and delivers promotional messaging to internal/external stakeholders.
  • Supports coordination of advisory boards or partner meetings.
• 5% Meeting Coordination and Logistics
  • Coordinates and prepares meeting materials (agendas, presentations, minutes).
  • Manages meeting logistics (scheduling, room setup, tech support).
  • Tracks follow-up actions and monitors task completion post-meetings.
  • Assists with event planning and onsite/offsite support for Workforce Development activities.

Additional Duties: Performs other related work as assigned.

Minimum Education and Training

Bachelors degree required with minimum of 5 years relevant experience in educational program management.

Minimum Qualifications and Standards Required

Knowledge, Skills, and Abilities

• Excellent oral or written communication skills; evidence of appropriate use of technical language; evidence of good organizational skills
• Ability to adapt to changing environment
• Understanding of Microsoft Office suite, educational technologies and other office equipment
• Demonstrated experience with management of an educational program or project
• Accuracy and attention to detail
• Experience working with digital credentials preferred

Possess finger dexterity that supports routine use of keyboard/typing. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

WORK ENVIRONMENT Work is performed in a relatively safe and secure work environment.