Track deliverables, manage workflows, and support project leads
and Principal Investigators (PIs) across multiple parallel
projects.
Oversee registration, facilitator assignments, scheduling,
invoicing, and payment processes, adhering to external sales
procedures in collaboration with ICI Ops.
Plan and execute logistics for webinars, training sessions, and
events, including customer onboarding and guidance on learning
management systems.
Workforce solutions implementation and data management
(30%)
- Provide training and technical assistance in support of
workforce projects and solutions implementation.
- Work as part of a team that engages and supports best practice
implementation of DirectCourse as a workforce solution and the
effective use of Learning Management Systems.
- Provides LMS implementation support directly to clients on
assigned projects.
- Aggregate, compile, and analyze workforce and project data to
monitor performance and satisfy funder status reporting
requirements.
- Conduct stakeholder outreach to collect necessary data and
feedback for evaluation.
- Identify, deploy, and utilize technology tools (e.g., project
management software, data tracking systems, virtual platforms) to
streamline workflows and deliver outcomes efficiently.
Tools and Solutions Development (20%)
- Apply designated instructional design principles and adult
learning theory to create, edit, and curate training curricula,
webinars, and educational materials.
- Develop written and digital content for presentations,
newsletters, and online learning platforms adhering to
accessibility compliance standards and best practices.
- Support the revision, creation, or planning for existing or new
workforce solutions in support of overall business and revenue
goals of Direct Support Workforce Solutions.
- Develop and revise evidence and competency-based content in
training products and workforce solutions in accordance with
designated instructional design and evidence-based practices.
Strategic and Organizational Support (20%)
- Build and maintain relationships with internal teams and
external stakeholders to identify ongoing workforce development,
training, and evaluation needs.
- Promote programs, design outreach materials, and execute social
media/marketing strategies in collaboration with the Communications
and Marketing team to drive participant recruitment and program
expansion.
- Represent the organization at conferences, marketing events,
and exhibits, while monitoring industry trends to inform team
planning.
- Embed diversity, equity, and inclusion principles into
consulting, technical assistance, and team planning activities,
bringing forth ideas and perspective based on your unique
experiences and viewpoint.
Qualifications
Required Qualifications
- Bachelor’s degree with 5 years of relevant experience in human
services, business, education, social work, evaluation, or a
related field OR master’s degree plus at least three years of
experience of human services, business, education, social work,
evaluation, or a related field
- Travel: Willingness to undertake occasional state and national
travel (up to 4 days per trip).
- Demonstrated experience in project coordination which required
managing parallel workstreams and re-prioritizing tasks in
real-time to ensure consistent delivery.
- Experience using or implementing learning management systems
(LMS)
- Experience using technology such as learning management systems
(LMS), project management software, spreadsheets (e.g., Excel),
presentation software (e.g., PowerPoint), word processing (e.g.,
Word), and virtual meeting (e.g., Zoom, Teams) platforms.
Preferred Qualifications
- Additional education or experience in disability field with
expertise in community living, including working knowledge of
workforce development or HR recruitment, selection, training and
retention.
- Experience or education in developing curricula or products
applying instructional design and adult learning principles.
- Demonstrates a strong aptitude for self-directed learning;
proactively acquires and applies mastery of new software
applications, digital tools, instructional design principles, and
evolving industry concepts to seamlessly support project
delivery.
- Experience collaborating with people from a variety of
communities, backgrounds, and identities.
- Multilingual to effectively support diverse participant
populations and facilitate communication across varied
groups.
- Experience in multi-year technical assistance project
coordination and management.
- Demonstrated experience in understanding and interpreting data
and quantitative and qualitative information.
- Working knowledge of Medicaid-funded long-term supports and
services for people with intellectual and developmental
disabilities.
- Demonstrated proficiency in research, writing, oral
communication and editing skills.
- Experience working with diverse colleagues and perspectives and
demonstrated commitment to diversity, equity and inclusion.
About the Department
ABOUT CEHD
Department Overview
The Entrepreneurial & Development Programs Area is within the
Institute on Community
Integration (ICI) – a University Center for Excellence in
Developmental Disabilities – in the College of Education and Human
Development at the University of Minnesota. ICI improves policies
and practices to ensure that all children, youth, and adults with
disabilities, and those requiring educational support, are valued
by and contribute to their communities of choice.
College Overview
The College of Education and Human Development (CEHD), the third
largest college and the University, contributes to a just and
sustainable future through engagement with the local and global
communities to enhance human learning and development at all stages
of the life span. We know diversity is necessary to do our best
work and foster our humanity. That’s why the CEHD community is
collectively dedicated to cultivating an inclusive and equitable
environment, embracing and celebrating all identities of our
students, staff, and faculty. These values are also a moral
imperative requiring continuous proactive measures and a firm
stance against prejudice, discrimination, and systemic injustice.
https://cehd.umn.edu
Pay and Benefits
Pay Range: $65,000 - $88,970 annually ; depending on
education/qualifications/experience
Time Appointment: 100% Appointment
Position Type: Faculty and P&A Staff
Please visit the
Office of Human Resources website for more
information regarding benefit eligibility.
The University offers a comprehensive benefits package that
includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training
and degree-seeking programs supported by the Regents Tuition Benefit
Program
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF)
opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling
at no cost
- Employee Transit
Pass with free or reduced rates in the Twin Cities metro
area
While our salary ranges provide a framework, it is important to
note that most of the
time, the initial pay may not reach the maximum of the range. This
approach ensures
that compensation reflects the value and unique contributions of
each candidate while
maintaining equity within our organization. As part of our
commitment to fair and
equitable compensation, please be aware that the salary offered to
incoming candidates
will be based on their individual credentials and experience.
How To Apply
Applications must be submitted online. To be considered for this
position, please click the Apply button and follow the
instructions. You will have the opportunity to complete an online
application for the position and attach a cover letter and resume
or CV.
Please submit a resume and cover letter for
consideration.
This position will remain open until filled.
Please apply by Monday, October 12, 2026 for
consideration.
To request an accommodation during the application process, please
e-mail jobcentr@umn.edu.
Diversity
The University recognizes and values the importance of diversity
and inclusion in enriching the employment experience of its
employees and in supporting the academic mission. The University is
committed to attracting and retaining employees with varying
identities and backgrounds.
The University of Minnesota provides equal access to and
opportunity in its programs, facilities, and employment without
regard to race, color, creed, religion, national origin, gender,
age, marital status, disability, public assistance status, veteran
status, sexual orientation, gender identity, or gender expression.
To learn more about diversity at the U:
http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful
completion of a background check. Our presumption is that
prospective employees are eligible to work here. Criminal
convictions do not automatically disqualify finalists from
employment.
About University of Minnesota
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the
largest public research universities in the country, offering
undergraduate, graduate, and professional students a multitude of
opportunities for study and research. Located at the heart of one
of the nation's most vibrant, diverse metropolitan communities,
students on the campuses in Minneapolis and St. Paul benefit from
extensive partnerships with world-renowned health centers,
international corporations, government agencies, and arts,
nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by
Forbes as a Best Employer for Company Culture (2026), Best Employer
for Women (2023, 2025, 2026), and Best Employer by State
(2022-2026). In 2026, we also received Culture Excellence &
Industry Awards recognition for employee appreciation and work-life
flexibility.
