XOCOM - Development Operations & Administration Manager

Job Summary:

Xavier Ochsner College of Medicine (XOCOM) is a newly established medical school in New Orleans created through a historic partnership between Xavier University of Louisiana—the nation's only Catholic HBCU—and Ochsner Health, Louisiana's largest nonprofit health system. XOCOM will be the only HBCU medical school in the Gulf South and the first HBCU allopathic medical school established in 50 years.

The College is advancing toward accreditation with priorities that include recruiting distinguished faculty, enrolling a highly competitive inaugural class, and securing the philanthropic investment required to ensure access, affordability, and long-term institutional strength.

The Development Operations & Administration Manager is a foundational role responsible for building and managing the operational infrastructure that supports XOCOM's philanthropic growth as the College transitions from start-up to sustained operation. The role ensures that Development activity is executed with rigor, coordination, and efficiency.

This position provides day-to-day Development operations and administrative leadership, directing shared operational staff—including XOCOM Foundation support resources—to ensure effective execution across systems, processes, and workflows.

Working closely with the Executive Director of Development, frontline fundraisers, and cross-institutional partners at Xavier University of Louisiana and Ochsner Health, this role plays a critical part in accelerating fundraising outcomes while maintaining disciplined systems and processes. The incumbent reinforces a culture of philanthropy across XOCOM by ensuring that Development operations, communications, and administrative practices consistently reflect stewardship, accountability, and shared ownership of fundraising success.

This role requires a highly self-directed professional who takes full ownership of the function—not just assigned tasks—anticipates needs, acts without waiting for instruction, and operates effectively amid evolving priorities and ambiguity. Comfort with ambiguity is essential; this is not a role for individuals who require constant direction or narrowly defined tasks. AA/EOE

Minimum Qualifications:

• 5–7 years of experience in Development operations, advancement administration, or a closely related field.
• Experience supporting start-up or growth-phase organizations.
• Ability to make decisions independently and follow up.
• Excellent interpersonal and organizational skills and the ability to manage multiple demands and/or projects simultaneously.
• Strong project management skills and experience developing operational structure.
• Demonstrated experience managing moves management systems and operational workflows.
• Comfort operating in a complex, matrixed organization.
• Excellent verbal and written communication skills and the ability to communicate with peers, managers, and executives across the multi-institutional structure.

Preferred Qualifications:

• Familiarity with CRM systems and fundraising reporting tools.
• Experience providing functional direction to shared or dotted-line staff.
• Ability to contribute to the yearly strategic planning of the department.

Education: High School