Position Details
Position Information
Budget Title
Admissions Advisor
Campus Title
Admissions Advisor
School/Division
Academic Affairs, Division of
Department
Admissions
Salary Level
SL3
Salary Range
$57,700 + depending on experience
Position Effort
Full-Time
Is this a temporary position?
No
Position Summary
The Admissions Advisor supports the recruitment, evaluation, and enrollment of prospective first-year and transfer students. The position is responsible for application review, recruitment travel, presentations, outreach communications, and individualized counseling to prospective students and families. The Admissions Advisor serves as a representative of SUNY Cortland and contributes to institutional enrollment goals through relationship building, customer service, and data-informed recruitment…
practices. The Admissions Advisor supports the university’s commitment to access, equity, and inclusion by engaging with and supporting a diverse population of prospective students. Extensive travel and occasional evening and weekend work are required.
Major Responsibilities
Admissions Application Review
- Evaluate first-year and transfer applications using established admissions policies and holistic review practices.
- Exercise professional judgment in making admissions recommendations and decisions.
- Ensure accuracy and consistency in the application review process.
Recruitment Travel and Territory Management
- Manage assigned recruitment territory through strategic travel, outreach, and relationship development with high school and community college counselors.
- Represent SUNY Cortland at college fairs, high school visits, transfer events, and virtual recruitment programs.
- Conduct targeted follow-up communications with prospective students and families to support enrollment goals.
- Utilize university systems and customer relationship management (CRM) platform to track interactions, execute communication plans, and maintain accurate records.
- Utilize recruitment and enrollment data to support outreach efforts and territory management.
- Develop and maintain relationships with high school counselors, community college personnel, and other key external partners.
- Actively manage prospective student pipeline from inquiry through enrollment, including application completion and yield activities.
- Analyze recruitment and enrollment data to inform outreach strategies and territory management.
Campus Visits, Presentations, and Events
- Serve as an active member of the Admissions Visit Team, contributing to the planning, coordination, implementation, and continuous improvement of all campus visitation programs, such as daily visits, group visits, open houses, and virtual events.
- Develop and deliver engaging group presentations during information sessions and recruitment events.
- Meet individually with prospective students and families to provide personalized guidance.
- Respond to phone, email, and virtual inquiries in a timely and professional matter.
Collaboration and Operations
- Collaborate with Financial Aid, Academic Departments, Marketing and Communications, and other campus partners to support recruitment and enrollment initiatives.
- Assist with admissions operations, including application processing, document management, and event support as needed.
Required Qualifications
- Bachelor’s degree
- Demonstrated experience in higher education, customer service, sales, marketing, or communications
- Effective and strong verbal and written communications skills
- Willingness and ability to travel extensively
- Willingness and ability to work occasional evenings and weekends
- Valid driver’s license at time of hire and throughout duration of employment
Preferred Qualifications
- Master’s degree
- Professional experience in college admissions, enrollment management, or a related field
- Experience as a student admissions ambassador, tour guide, orientation leader, or admissions intern
- Demonstrated ability to establish positive working relationships with diverse populations
- Experience in admissions application review or a similar decision-making process
- Experience with SLATE or another customer service management (CRM) software
- Experience presenting to groups of varying sizes
- Familiarity with SUNY or public education systems
