Deakin VC Social Licence Warning: Universities Risk Losing Public Trust

Australian universities are facing a critical juncture as public confidence wanes, with Deakin University's Vice-Chancellor Professor Iain Martin issuing a stark warning about the erosion of their social licence. In a series of recent speeches, interviews, and a comprehensive white paper released in 2025, Martin has highlighted how perceptions of politicisation, declining teaching standards, and misplaced priorities are pushing the higher education sector to the brink. Commissioned polling reveals that 31 per cent of Australians express little trust in public universities, while nearly 40 per cent believe university leaders prioritise revenue over teaching quality. This crisis, Martin argues, risks 'dissolving completely' if not addressed urgently.

The concept gained traction following Martin's candid remarks on Sky News, where he described universities as having become a 'plaything of the left,' influenced by inner-urban cultural elites and ideological activism. Amid broader societal strains like cost-of-living pressures and intergenerational inequality, these issues amplify public cynicism. Martin's call to action emphasises reclaiming legitimacy through a renewed focus on core missions: delivering high-quality education, conducting rigorous research, and operating transparently for the national good.

This development underscores a pivotal moment for Australia's 40-plus public universities, which educate nearly 50 per cent of school leavers—a sharp rise from under 10 per cent in 1987, following the Dawkins reforms. As taxpayer-funded institutions, they rely on an implicit social contract granting permission to operate. Losing it could jeopardise funding, enrolment, and policy support.

Defining Social Licence: The Public's Permission for Universities to Thrive

Social licence to operate (SLO), a term originating in the mining industry, refers to the ongoing approval granted by stakeholders—here, the Australian public—for an organisation's activities, particularly when publicly subsidised. For universities, it manifests as trust that taxpayer dollars (over $15 billion annually via commonwealth grants) deliver societal benefits like skilled graduates, innovative research, and cultural cohesion.

Without SLO, institutions face backlash: reduced enrolments, political scrutiny, or funding cuts. Deakin's analysis frames it across four pillars—legitimacy (clear purpose aligned with public needs), accountability (transparent performance), credibility (intellectual integrity), and trust (responsiveness to concerns). Historical precedents, such as the 1980s Unified National System reforms, show how clarity of role sustains support; today's drift risks reversal.

Professor Martin's white paper details how SLO erosion stems from perceived mission creep: from public servants to revenue-chasing corporates. Concrete examples include ballooning student debt (HECS-HELP at $80 billion) juxtaposed against questions of value, with 33 per cent of polled Australians deeming university 'not worth it' due to quality doubts.

Revealing Poll Data: Quantifying the Trust Deficit

Deakin University's proprietary poll, conducted in June-July 2025 with 1,000 respondents, paints a sobering picture. Trust levels break down as: 15 per cent 'trust a lot,' 52 per cent 'somewhat trust,' 19 per cent 'trust a little,' 12 per cent 'unsure,' and 12 per cent 'little trust'—netting 31 per cent with low or no trust.

Perception gaps are stark:

• 27 per cent say universities prioritise narrow sectional interests over national good (vs 12 per cent disagreeing).
• 39 per cent believe executives favour revenue over teaching quality.
• 38 per cent see revenue trumping student outcomes.
• 33 per cent cite quality and relevance as top barriers to attending university.

These figures, drawn from a nationally representative sample, align with broader trends. For instance, the 2022 Australian Universities Accord noted similar confidence dips, exacerbated by scandals like wage underpayments affecting 20,000 staff across 15 universities.

Demographic nuances emerge: regional Australians and non-graduates express deeper scepticism, viewing campuses as elitist bubbles disconnected from vocational needs. This data, first unveiled at the Future Campus HE FEST conference in October 2025, prompted Martin's blueprint for recovery.

Core Challenges Eroding University Credibility

Several interconnected issues underpin the trust crisis, as dissected in Deakin's white paper.

Politicisation and Activism

Public ire focuses on universities as ideological echo chambers. Martin cites examples like researchers shunning dissenting scholars or campuses hosting disruptive protests. A Senate inquiry into free speech heard testimonies of self-censorship, with 40 per cent of academics wary of controversial topics. The 'plaything of the left' label stems from perceptions of humanities departments advancing advocacy over inquiry, alienating conservative voters amid cultural wars.

Declining Teaching Quality

Casualisation claims 50-70 per cent of academic staff, leading to inconsistent delivery. Issues include lax English standards for international students (70 per cent of revenue at some unis), contract cheating, and AI misuse. Step-by-step decline: revenue pressures cut contact hours; standards slip via grade inflation; students graduate underprepared, fuelling debt resentment. Poll data confirms 40 per cent see this prioritisation.

Research Integrity Under Scrutiny

'Publish or perish' incentivises quantity (Australia tops citation-per-paper but lags impact). Jargon obscures findings; national priorities lag behind global rankings chase. Martin advocates 'honest broker' status: design studies to falsify hypotheses, prioritise Australian benefits like climate adaptation or Indigenous health.

Operational Opacity

VC salaries averaging $1 million+, secretive pay; consultant binges; 'proto-campuses' in CBDs prioritising international fees over domestic experience. Underpayments scandal cost $100 million+ in backpay.

Professor Iain Martin's Vision: Leading the Charge

Appointed Deakin VC in 2021, Iain Martin—a former Oxford dean—brings outsider perspective. His Sky News interview catalysed debate, warning of dissolution without reform. At Future Campus 2025, he declared social licence 'more under threat than in 30 years.' Martin's white paper, co-authored with adviser David Reeves, proposes systemic reset, urging peak bodies like Universities Australia to champion change. Explore Deakin's dedicated page.

The Balanced Excellence Framework: A Roadmap Forward

Central to Martin's blueprint is 'Balanced Excellence,' elevating teaching parity with research. Pillars operationalise via:

• Legitimacy: Articulate national service in ATEC compacts.
• Accountability: Publish outcome metrics, e.g., graduate employment (currently 85 per cent but questioned).
• Credibility: Foster debate-safe campuses—physical security plus intellectual rigour.
• Trust: Transparent pay (e.g., itemised VC packages), reduce casuals to 20 per cent.

Implementation steps: leadership training; integrity protocols (AI detection, plagiarism AI); jargon-free comms. Deakin pilots this, targeting 'excellence as equity's watchword.'

Stakeholder Perspectives and Reactions

Government: Education Minister Jason Clare acknowledges trust issues but defends international revenue. ATEC proposals spark pushback—unis fear ministerial vetoes. Peers like Western Sydney's George Williams echo 'crisis of confidence.'
Industry: Calls for skills-aligned curricula; businesses wary of 'woke' graduates.
Students: Mixed—debt aversion rises, but demand vocational hybrids.
Academics: Some decry politicisation claims as conservative tropes, yet many support rigour push. For career insights, check advice for research assistants.

Case Studies: Lessons from the Sector

Deakin exemplifies proactive response, embedding SLO metrics. Contrast: wage scandals at UNSW, Melbourne; free speech clashes at Sydney. Positive: Group of Eight's research pacts align national needs. Overseas, UK's trust dip post-Brexit mirrors; US campus protests erode donor confidence.

In Australia, regional unis like Charles Darwin face acute scrutiny—enrolments drop amid relevance doubts. Success story: vocational integration at TAFE pathways, validating Martin's post-secondary system call. Download the full white paper (PDF).

Implications and Future Outlook

Short-term: Senate inquiries, ATEC rollout (2026) test reforms. Long-term: Without action, funding freezes, enrolment plateaus (projections: 1.5 million students by 2030 at risk). Opportunities: AI ethics research, green skills boom if prioritised.

Solutions demand cultural shift—admit flaws, act boldly. Martin: 'Prove relevance through serving students, industries, prosperity.'

Pathways for Higher Education Professionals

For academics and administrators, this signals opportunity: roles in integrity oversight, teaching innovation. Explore openings at AcademicJobs.com higher ed jobs, from lecturer positions to executive roles. Rate experiences via Rate My Professor; career tips at higher ed career advice.

Students: Weigh value—hybrid paths via university jobs post-grad. Recruiters: Build trust via transparent branding.