Rate My Professor Carolyn Steele

Carolyn Steele is the Manager of Student Administration at the University of Otago, responsible for admissions and course management. She forms part of the Student Experience leadership team in the Administration division, based at the Dunedin campus in the St David II Building. Her contact details include direct dial +64 3 479 8077 and mobile +64 21 279 8077.

In November 2021, Carolyn Steele, as Lead Administrator, spearheaded major improvements to the eVision Change of Course process. This initiative replaced a cumbersome manual paper-based system, which previously took up to a month to process during peak periods, with a streamlined online platform. Students can now submit change requests at any time from any device, benefiting from automatic escalations to departmental approvers and real-time dashboards for monitoring. These enhancements have eliminated long queues, boosted the accuracy of student enrolment data, and greatly improved the overall student experience during critical enrolment periods.