Rate My Professor Carolyn Steele

In November 2021, Carolyn Steele, as Lead Administrator, spearheaded major improvements to the eVision Change of Course process. This initiative replaced a cumbersome manual paper-based system, which previously took up to a month to process during peak periods, with a streamlined online platform. Students can now submit change requests at any time from any device, benefiting from automatic escalations to departmental approvers and real-time dashboards for monitoring. These enhancements have eliminated long queues, boosted the accuracy of student enrolment data, and greatly improved the overall student experience during critical enrolment periods.