Rate My Professor Claudia Pragman

Claudia H. Pragman, Ph.D., is Professor of Management and Chairperson of the Department of Management and Entrepreneurship in the College of Business at Minnesota State University, Mankato, where she joined the faculty in 1991. She holds a Ph.D. in Business with a specialization in Management from the University of Nebraska-Lincoln (1993), with coursework in management science, operations management, and statistics; an M.B.A. from the University of Nebraska (1988); and a B.S. from Concordia Teachers College (1974). Pragman teaches essential undergraduate and graduate courses, including Production and Operations Management (MGMT 346), an upper-level requirement for all business majors; Data Analysis and Statistics for Managers (MBA 612); and Managing Service and Manufacturing Operations (MBA 657), both required for Master of Business Administration students. Her teaching portfolio also encompasses operations strategy, principles of management, management science, and quality management.

Pragman's research centers on pedagogical innovations in operations management education and service-learning applications in business courses. Notable refereed publications include "Revising Quantitative Assignment Policies to Improve Student Achievement in an Online Operations Management Course" (Business Education Innovation Journal, 2019); "Using Student Feedback to Revise a Flipped Operations Management Course" (Business Education Innovation Journal, 2014); "Noble Systems Inc.: Inside the Mind of an Entrepreneur" (Journal of Business Case Studies, 2014); "Teaching Social Responsibility through Service Learning: A Study of Antecedents Leading to Change" (International Journal of Society Systems Science, 2012); "Service-Learning and Integrated Course Redesign: Principles of Management and the Campus Kitchen Metaproject" (Journal of Management Education, 2010); "Working Towards Empirically-Based Continuous Improvements in Service-Learning" (Journal of Business Ethics, 2008); and "JIT II: A Purchasing Concept for Reducing Lead Times in Time-Based Competition" (Business Horizons, 1996). She has authored additional refereed proceedings, such as on peer assessment of teamwork (Midwest Academy of Management, 2009), and book chapters on service-learning outcomes. Pragman has presented at international conferences like Fusion 2018 on mastery-based learning, national events including the Academy of Management Annual Meeting (2004), and regional symposia on online teaching technologies. In 2018, she received the Woman of Courage and Vision award from The President's Commission on the Status of Women.