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Michael Dean Thurlow serves as Senior Administrator in the Student Experience department within the Academic Division at the University of Otago. Located at the St David II Building, 75 St David Street, Dunedin 9016, the department manages critical student services. These services encompass student administration, including admissions, examinations, student records, scholarships, and academic integrity. The department also handles systems and processes, timetables, and student development. Staff contacts are provided for various functions, with Thurlow's direct dial international number listed as +64 3 556 7566 and email address michaeldean.thurlow@otago.ac.nz. The page specifies that electronic addresses are intended for official university contact purposes only.
The Student Experience department supports student needs across Dunedin, Christchurch, and Wellington campuses through dedicated teams. Functions include graduation processing, research administration, awards and prizes management, student advising, and timetable coordination. Additional staff such as Pauline Ellwood, Lead Administrator for graduation, research, scholarships, awards and prizes, and Jade van Heezik, Senior Administrator, are listed alongside Thurlow. General inquiry emails like examinations@otago.ac.nz and student.development@otago.ac.nz direct communications to appropriate teams. Thurlow is part of this structure ensuring comprehensive support for the University of Otago's student body.

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