Rate My Professor Michelle Chen

Chen's research focuses on big data mining and visualization, online social network analysis, online user behavior in social networks, and the role of information visualization in education, libraries, and research. Key publications include 'The Allure of Homophily in Social Media: Evidence from Investor Responses on Virtual Communities' (Information Systems Research, 2014, with Gu, Konana, and Raghunathan), related to a 2008 Best Paper Award; 'How are we doing in tribal libraries? – A case study of Oglala Lakota College Library using information visualization' (Library Management, 2017, with Ducheneaux, 2018 Emerald Literati Award); 'Voices in the Cloud: Social Media and Trust in Canadian and U.S. Local Governments' (Records Management Journal, 2018, with Evans and Franks, 2019 Emerald Literati Award); and 'Information visualization skills for academic librarians: A content analysis of publications and online LibGuides in the digital humanities' (Library Hi Tech, 2019). She has received the SJSU School of Information Outstanding Professor Award (2019), Distinguished Scholar Award (2017), and Outstanding Teacher Award (2016), along with fellowships such as ICIS Doctoral Consortium Fellow (2007) and Dean’s Fellowship (2004-2008). Chen contributes editorially as Section Editor for Open Information Science and on the Editorial Review Board of Journal of Information Technology Management, supervises doctoral theses, coordinates programs like the Advanced Certificate in Big Data, and has presented keynotes including 'Preparing for the data storm: LIS meets data visualization' (2014 Special Libraries Association).