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Rate My Professor Nicola Walmsley

University of Otago

Ratings & reviews

5.04/23/2026

Creates a collaborative and inclusive space.

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About Nicola

Nicola Walmsley serves as the Manager of IT Advisory within the University of Otago's Information Technology Services (ITS). With over 40 years of dedicated service in the University of Otago's IT environment, she brings extensive knowledge of the institution's IT infrastructure, systems, and operations. A graduate with a BSc (Hons) from the University of Otago, Walmsley has progressed through a series of key roles that highlight her expertise in customer service and technical support. Her previous positions include ITS Customer Services Manager, HelpDesk Manager, and various technical support and customer service roles within IT Services. In her current capacity, she functions as a strategic interface and business relationship manager, linking clients from diverse areas such as the Otago Business School, the Academic Division, Human Resources, Financial Services, and Operations with ITS. Walmsley is passionate about promoting positive customer engagement and fostering collaborative partnerships to meet the university's IT needs effectively.

Rate My Professor Nicola Walmsley | University of Otago