Rate My Professor Stéphanie Pougnet

Her research specializations encompass talent management and human resources, organizational behavior and performance, the impact of virtual reality on staff experiences, and staff contributions to customer experience and value creation, with applications in hospitality and foodservice sustainability. She teaches Talent Management Systems in the Bachelor of Science in International Hospitality Management at EHL Campus Lausanne, along with Human Resource Management and Organizational Behavior. Key publications include 'Keg wine technology as a service innovation for sustainability in the foodservice industry' (Journal of Cleaner Production, 2022, co-authored with Martin-Rios and Pasamar), 'Is there structure in the selection interview? Evidence from hotels in Switzerland' (Journal of Human Resources in Hospitality & Tourism, 2018, with Fernandez), 'Teaching HRM in contemporary hospitality management: a case study drawing on HR analytics and big data analysis' (Journal of Teaching in Travel and Tourism, 2017, with Martin-Rios and Nogareda), and 'Alternance: cultivez les talents de demain' (Revue internationale de psychosociologie et de gestion des comportements organisationnels, 2012, with Pennaforte, Thévenet, and Defélix). Earlier works cover leadership learning ('Le leadership au regard de l’apprentissage', 2011), social responsibility in performance contexts (Revue de l’Organisation Responsable, 2006), and alternance as a driver of HR performance (Revue Management Information Finance, 2005). Her scholarship has garnered over 160 citations, influencing practices in hospitality human capital development.