Rate My Professor Sue Metzger

Sue McFarland Metzger is a Professor of the Practice in Accounting and Information Systems at Villanova University School of Business. She earned an MS in Engineering from the University of Pennsylvania and a BS from Bucknell University. Prior to her academic career, Metzger held the position of Director of Global Support for SAP America, where she managed teams and processes providing large-scale global support to critical customer situations. Her industry experience includes roles in customer support, product management, and marketing within enterprise and consumer software companies. This background informs her teaching in areas such as machine learning, data transformation, data management, business intelligence, and programming.

Metzger founded and serves as Faculty Director of VU Women in Tech, an initiative that advances women in technology through mentoring, scholarships, conferences, and hackathons. The program engages students, faculty, staff, and alumni to share experiences leading with technology, highlight innovation opportunities, and motivate participation in tech fields. Her contributions have earned her the Wildcat Crossing Award in 2017 for supporting underrepresented and first-generation students, the Meyer Innovation and Creative Excellence Award in 2016, and the Gerald A. Dougherty Teaching Excellence Award in 2014. Metzger's publications demonstrate her focus on practical applications and interdisciplinary approaches, including "Mobile App Development: A Cross-Discipline Team-Based Approach to Student and Faculty Learning" in The Journal of Engineering Entrepreneurship (2015), "AGSOA – Agile Governance for Service Oriented Architecture (SOA) Systems: A Methodology to Deliver 21st Century Military Net-Centric Systems of Systems" at the IEEE Systems Conference (2008), "PIVOTS: Service Learning at the Science, Theatre & Magic Boundary" at the Frontiers in Education Conference (2006), and "Better Management of Change Requests with Extended Transport Control" in the SAP Professional Journal (2000). Her work bridges industry expertise with academic innovation, particularly in enterprise computing, artificial intelligence, machine learning, mobile app development, and promoting gender diversity in technology.