Academic Program Coordinator
About the Opportunity
JOB SUMMARY:
The Department of Chemical Engineering in the College of
Engineering is seeking a highly motivated Academic Program
Coordinator (APC) to join their team and provide integral support
to this growing department. The responsibilities will include
coordinating administrative leadership, supporting, and providing
policy guidance for the Graduate and Undergraduate Committees and
Associate Chairs. The APC is involved with all aspects relating to
admissions, recruitment, and retention efforts, including tracking
student progress and qualifying exams, and conducting student exit
interviews. The APC is the primary contact for undergraduate and
graduate students for all inquiries and assists students with
solutions and collects their feedback to analyze trends to
continuously improve department services and processes.
The APC works with the Director of Operations and Business
Management on various strategic special projects and provides data
analysis on the above functions. The AC will also coordinate
academic aspects by managing the teaching schedule (undergraduate
and graduate), classroom change requests, TRACE evaluations, and
updating the Undergraduate and Graduate Catalogue. The APC will
also process reimbursements, student graduate assistantships, and
other financial administration for students and student-based
programs. The AC will be the point of contact for communications
and administration regarding student-involved events such as the
Conference Recruiting booth, Town Halls, Capstone events, Welcome
Back events, and faculty-student luncheons.
The APC is the liaison between the department and other departments
in the College of Engineering, such as Undergraduate Advising and
Graduate School of Engineering. The AC will be supervised by the
Chemical Engineering Director of Operations and Business Management
and will be on a team with other staff members.
This hybrid role is located on our Boston, MA, campus. We value
in-person engagement, cross-functional collaboration, and community
building to foster a dynamic environment for our students, faculty,
and staff. The position requires a minimum in-person, on-campus
presence of three (3) days per week and at times across buildings
on the Boston campus, with the specific schedule subject to
departmental needs.
Some occasional travel (~<5%) may be required to coordinate and
staff the department conference booth at annual conferences.
MINIMUM QUALIFICATIONS
A successful candidate is a flexible team player who enjoys an
independent and collaborative work environment and possesses the
following:
- Associate degree and/or at least 2 years of administrative
experience required; Bachelor's degree preferred.
2 years of experience required in administrative duties.
Experience in an academic setting is highly desired.
Strong project management/organizational skills with attention
to fine detail, and commitment to quality.
Excellent interpersonal, oral presentation, and written
communication skills.
Must demonstrate a professional presence and maturity in
dealing with a variety of audiences, external and internal to the
university.
Value and provide confidentiality around sensitive issues and
can determine appropriate levels of communication around sensitive
information.
Effectively set goals, multi-task, and manage time.
Display self-motivation and initiative.
Computer literacy requirements, including a strong working
knowledge of Microsoft Windows environment including MS Excel,
Word, Outlook, Teams, and PowerPoint.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Undergraduate and Graduate Committee, Admissions, Recruitment,
Affairs, and Data Analysis Management:
- Provide administrative leadership and guidance for the
Undergraduate and Graduate Committee and Associate Chair for
Graduate Studies in their Admissions and Recruitment efforts.
- Work with Faculty and staff to coordinate all aspects of the
undergraduate and graduate programs related to admissions,
recruitment, and graduate affairs. Leads the committee in ensuring
compliance with recruitment and admissions processes, including
guidelines within the graduate handbook, are kept up to date and
being followed.
- Continually assesses and recommends changes to the Guidebook
based on faculty and student feedback, as well as current college
and university guidelines, and education best practices.
- Work closely with COE Academic advisors to collect, track, and
analyze student undergraduate and graduate candidacy
requirements.
- Lead undergraduate and graduate committee meetings and take
meeting minutes.
- Work closely with the Associate Chairs for Undergraduate and
Graduate Studies and other department and university staff to plan
and coordinate events such as Conference Recruiting booths, Town
Halls, Capstone events, Graduate Candidate Day for Admitted
Students, Welcome Back events, and faculty-student luncheons.
- Assist in budget-related matters regarding events.
- Keep the rest of the department aware of Undergraduate and
Graduate-related issues at meetings, including representing
undergraduate and graduate committees at department faculty
meetings.
- Coordinate the advisor selection process during a student's
first year and maintain department database records of the graduate
student's advisors.
- Maintain student department records and assess data across
graduate programs concerning placement, attrition, time-to-degree,
stipends, etc.
Undergraduate and Graduate Student Key Contact and Data
Analysis:
- As the primary department contact for students, handles all
undergraduate and graduate student inquiries and needs.
- Also serve as key contact for applicants or potential
applicants to the graduate programs.
- Prepare and work closely with the Associate Chairs for
Undergraduate and Graduate Studies and other departmental staff to
organize and attend the student orientation and recruitment
events.
- Proactively anticipate and solve potential future problems in
ongoing administrative service to students.
- Collects and analyzes student feedback data to make and
recommend process/system processes to Senior Business Manager,
department executive committee, and COE Grad student services as
applicable.
- Analyze Data for Recruitment, Admissions, and Retention, and
other related data as necessary.
The Academic Coordinator maintains various duties such as
assisting with:
- TA/Grader Expectations
- Financial Management of Expense Reimbursement Vouchers
- Assist with the assistantship process of RAs and TAs, including
managing the process of inputting financial data into the software
system to generate assistantships, etc.
- Other special projects as needed.
DOCUMENTS REQUIRED:
Resume
Cover letter
Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend
on several factors, which may include your education, experience,
location, knowledge and expertise, and skills as well as a pay
comparison to similarly-situated employees already in the role.
Salary ranges are reviewed regularly and are subject to
change.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Academic-Program-Coordinator_R140330
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