Job Summary
The department of Academic Affairs & Workforce Innovation (AAWI) at RRCC is seeking a Clerical Assistant to sit at the front desk in and be the first contact for students, faculty, and staff. Tasks include, but are not limited to, customer service, answering phone calls, assisting with ticketing interface, filling supply requests, updating inventory spreadsheet, posting cancelled class notices, mailroom for faculty and instructors, copiers, delivery of documents throughout the college for Deans,…
and staff. You will also assist with special projects in support of AAWI Leadership. May require hours outside of normal work schedule.
This is a work-study position. This position may work up to 20 hours each week while class is in session depending on class schedule, need, and budget availability. Student employees are enrolled and contribute to a TIAA-CREF account when enrolled in less than six credits.
This position reports to the Executive Assistant to the Vice President of Academic Affairs & Workforce Innovation. The AAWI office is open Monday-Thursday, 8:00-6:00 and Friday, 8:00-5:00.
Required Knowledge, Skills & Abilities
- Effective written and verbal communication skills.
- Ability to proficiently use Microsoft Office suite products such as Word, Excel, and Outlook.
- Ability to work independently and exercise good judgment.
- Strong comfort level with people from a variety of backgrounds, as well as a willingness to expand knowledge and skills related to inclusion and diversity.
- Ability to relay sensitive information in a respectful manner and keep information confidential as needed.
- Demonstrated commitment to fostering an inclusive working and learning environment.
- Demonstrated organizational skills.
- Attention to detail.
- Must be willing to work up to 20 hours a week.
Required Qualifications
- Must be an RRCC student and be eligible for a work-study award for the semester the student is seeking employment and maintaining eligibility.
- Must be enrolled at least half-time (6 credit hours) and meet Satisfactory Academic Progress requirements.
- Must have a commitment to equity and quality customer service and the ability to interact and communicate effectively in oral and written form with individuals from diverse backgrounds.
- Ability to maintain confidentiality.
- Experience using Microsoft Office Suite (Word, Excel, Outlook PowerPoint) and have advanced computer skills and experience with virtual meeting platforms (Zoom/Webex etc.).
- Must be reliable, punctual, and have a good work ethic.
- Must be a self-starter with time-management skills and a strong attention to detail.
- Ability to work from campus (Lakewood campus location) and be eligible for student employment.
