Academic Advisor (KSAS - Academic Advising)

The Johns Hopkins Krieger School of Arts and Sciences (KSAS) is seeking an Academic Advisor for the office of Academic Advising, who will work closely with a small caseload and assist students holistically with academic planning, course registration, academic strategies, selecting majors and minors, and developing post-graduation plans. Academic advisors troubleshoot academic problems, monitor academic progress and academic standing, and advise on policies and procedures. This is a hybrid position working 3 days in the office and 2 days remotely.

The Academic Advisorwill work closely with a caseload of students, graduate and/or undergraduate, and assists them holistically with academic planning, course registration, academic strategies, selecting majors, concentrations, and minors, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures.

Specific Duties & Responsibilities

Academic Advising

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
• Assist students with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
• Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise students on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with 'high priority' students identified by faculty in each academic term.
• May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
• Monitor students’ academic progress to advise them of their academic standing.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration

• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
• Participate in Advising and campus-wide working groups and committees.
• Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
• Perform other related duties as requested.

In addition to the duties listed above

• Facilitate student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation.

Minimum Qualifications

• Master's Degree.
• Three years experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
• Excellent ability to work collaboratively with students, faculty members, and staff at all levels.
• Ability to use appropriate judgment when dealing with sensitive issues.
• Demonstrated passion for working with highly talented, socially and culturally diverse student populations.

Technical Skills and Expected Level of Proficiency

• Academic Policies and Procedures - Developing
• Advising - Developing
• Database Management and Analysis - Developing
• Financial Aid Systems - Developing
• Oral and Written Communications - Developing
• Organizational Skills - Developing
• Student CRM - Developing
• Student Systems - Developing

Classified Title: Academic Advisor 

Job Posting Title (Working Title): Academic Advisor (KSAS - Academic Advising)   

Role/Level/Range: ACRP/04/MD  

Starting Salary Range: $55,800 - $76,700 - $97,600 Annually (Commensurate w/exp.) 

Employee group: Full Time 

Schedule: Monday - Friday. 8:30 am - 5:00 pm 

FLSA Status: Exempt 

Location: Hybrid/Homewood Campus  

Department name: KSAS Academic Advising   

Personnel area: School of Arts & Sciences