Academic Advisor, Level I

Job Details

Job Title: Academic Advisor, Level I
Location: Remote
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 62788

Department
Advising First – Division of Undergraduate Studies

Responsibilities

• Responsible for advising undergraduate students in the development of academic schedules appropriate for stated education goals.
• Takes a proactive approach to academic advising, seeking out contact with students and staff, and providing advising services on request.
• Works with academic departments and other units within Undergraduate Studies to develop advising programs.
• Engages, helps plan, and participates in special projects for Advising First/UGST.
• Recommends changes and additions in existing policies and procedures that positively implement a successful advising program.
• Performs special projects as assigned by Undergraduate Studies.

Qualifications

A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)

Preferred Qualifications

• Knowledge of University rules and regulations.
• Prior customer service experience and /or experience working with students in an educational setting.
• Ability to extract complex academic information from various sources and maintain confidentiality.
• Experience and/or working knowledge of student advising, counseling, or working one-on-one with people in a professional or academic setting.
• Creative problem-solving skills.
• Master’s degree is preferred.
• Computer skills to include experience with Microsoft Office and web-based applications.
• Ability to interpret and explain policies, procedures, goals, and objectives to students, parents, faculty, and staff.
• Ability to prioritize, organize, and perform multiple work assignments simultaneously with minimal to moderate supervision.
• Ability to deal with people in a calm, confident manner and with complete objectivity.
• Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.
• Attention to detail with a high standard of integrity.