Academic Engagement Program Coordinator

practices, strategic outreach, collaborative programming, and a dedicated student centric model, the Academic Engagement Program Coordinator empowers students to fully engage academically by teaching them lifelong success strategies needed to navigate the university successfully.

Minimum Qualifications

• Bachelor's degree
• 1-3 years of experience:
  • community outreach, public relations, education, management, customer service, marketing, enrollment or progressive responsibility in a related field
  • at least one of the three years working with college or high school students
    • pertinent experience earned prior to bachelor's degree completion can be included
• Excellent verbal and written communication skills
• Strong Project Management skills
• Strong presentation and public speaking skills for diverse audiences, both on and off campus.
• Strong computer skills

Preferred Qualifications

• Master's degree in a related field with 3-5 years of related experience
• Ability to provide 100% in-person support to align with institutional commitments to student-centered service and ensure consistent, accessible support.
• Self-motivated, curious, and capable of working independently as well as within a team.
• Strong administrative and organizational skills with the ability to manage multiple projects simultaneously and meet established deadlines.
• A student-first mentality with a commitment to fostering student success, belonging, and well-being.
• Solutions-oriented with strong problem-solving skills and a proactive approach to addressing challenges.
• Adaptable in a fast-paced, dynamic environment.
• Excellent customer service and interpersonal communication skills.

Essential Functions and percent of time

50% Student and Community Engagement

• Meet individually with first-year students to provide support during key transition points and teach lifelong success strategies needed to navigate the university successfully.
• Provide proactive outreach and individualized support to assigned students, including those identified through early alerts or referrals.
• Assist students seeking textbook assistance funds by encouraging resourcefulness, connecting them with appropriate campus resources, and guiding them through the hardship fund application process.
• Maintain accurate case documentation in compliance with FERPA and institutional guidelines.
• Build partnerships with community organizations to promote summer college readiness initiatives and support prospective and current students.
• Foster a welcoming, student-centered environment within the Raiders First Student Center.
• Cultivate relationships with students, faculty, staff, alumni, and community partners to expand mentoring and networking opportunities.
• Maintain knowledge of university policies, procedures, and student support resources to ensure accurate guidance.
• Hire, train, supervise, and evaluate student employees supporting outreach, programming, and daily operations.
• Manage departmental social media and website content to promote programs, services, and student engagement.

30% Program Development

• Design and implement holistic programs that support the university's strategic priorities for student success, persistence, and retention.
• Develop and implement communication and outreach strategies, including email campaigns, phone outreach, and academic recovery initiatives, to engage students experiencing academic or personal challenges.
• Foster engagement through academic enrichment opportunities, peer involvement, and resource-based programming.
• Ensure programs align with university policies, state requirements, and institutional priorities.
• Use institutional data to identify student success gaps and develop targeted initiatives that improve progression and retention.
• Collect and analyze assessment data and student feedback to evaluate program effectiveness and recommend improvements.
• Demonstrate professionalism, confidentiality, empathy, and sound judgment in all interactions.

15% Campus Connection

• Support resource fairs and campus-wide programs, including Orientation, Green and Gold Days, Explore Wright State Days, Fall Fest, and April Craze.
• Collaborate with academic colleges and campus partners, including Academic Advising, Academic Success Centers, Admissions, First-Year Experiences, University Honors Program, Financial Aid, Career Services, Residence Life, Counseling and Wellness, Student Advocacy and Wellness, and others, to coordinate referrals and deliver comprehensive student support.
• Serve on university committees and work groups focused on student success and institutional effectiveness.

5% Other

• Other duties as assigned.

Non-Essential Functions and percent of time

n/a

Working Conditions

Some evening and weekend hours required. Ability to provide 100% in-person support to align with institutional commitments to student-centered service and ensure consistent, accessible support. To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources. Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

Special Instructions to Applicants

First Consideration Date: 07/24/2026

Closing Date:

Open Until Filled: Yes

To apply, please visit: https://jobs.wright.edu/postings/22568