Academic Officer

Approximately 380 - 450 US students participate each year on Arcadia’s Programmes through the London Center. The Academic Officer undertakes a range of complex academic operations tasks to support the successful management of course programming. With oversight from the Associate Director of Academic Affairs (ADAA), the post holder takes responsibility for the day-to-day operations of Center-based courses, and provides a high standard of administrative support to faculty. The post holder also plays a key role in student academic advising and support, as well as the planning of new student orientation and other events across the academic year. They also take part in the wider life of the college by contributing to student events and activities.

Main Duties

General

• Be the first point-of-contact for student and faculty academic enquiries at the London Center, providing support on academic policy and procedure, and other related questions.
• Provide substantial support to core and adjunct faculty throughout the semester cycle, including assessment support, event bookings, student procedures and systems guidance.
• Serve as the London Center lead for the Canvas virtual learning environment, providing training for faculty members and colleagues as required.
• Set up semester planning schedules for faculty, outlining the operational tasks needing to be completed in advance of each semester and monitoring their progress.
• Manage the official recording of grades into academic records systems.
• Provide logistical support for faculty and guest speakers including event bookings.
• Support ADAA in administrative tasks and deadlines for academics

Required

• Bachelor's degree
• Experience of providing support to students, in a formal or informal capacity
• Excellent written and verbal communication skills, including presentations
• Strong communication skills including a high level of discretion and appropriate sensitivity towards student challenges
• High level of attention to detail and awareness of the importance of accuracy in record-keeping
• The ability to work effectively both independently and in a team environment
• The willingness and ability to work some evenings and weekends to support student activities, particularly during orientation and end-of-semester periods
• Confidence in working online, including some knowledge of Google suite, Microsoft Office, Zoom/Teams and social media platforms
• Legal unrestricted right to work in the UK

Desirable

• Experience of working with student academic record systems
• Experience of providing professional support to academic staff
• Knowledge of the US higher education system
• Direct experience of Canvas or a similar VLE system

Person Specification

The successful candidate will be a solution-driven, proactive and motivated individual who enjoys interacting with students and faculty.

Salary

£32,000 per annum

Working Location

Arcadia London Center, Holborn.

Benefits

Benefits include 28 days annual leave plus bank holidays, and 8% non-contributory pension and opportunity for hybrid working

Application

Please see full job description here. Applicants should submit a CV and covering letter via the 'Apply' button above (e:hr-london@arcadia.edu) by 5pm on 30th March. Applications will be reviewed on a rolling basis and early application is encouraged.

Any questions about the role may also be sent for the attention of Tessa Lovell to hr-london@arcadia.edu.

Interviews to be held: w/c 7th April 2026

Role to commence: 5th May 2026