"Academic Programs Officer"

Support the seamless delivery of the Faculty of Education’s coursework programs by coordinating a wide range of academic administration activities and supporting staff and students with precision and care.

Enjoy a varied and dynamic portfolio, gaining exposure across multiple facets of academic administration while working within a collaborative and supportive team environment.

Your next career opportunity: As Academic Programs Officer, you will play a vital role in ensuring the smooth delivery of the Faculty of Education’s coursework programs. Working as part of a collaborative and supportive team, you will coordinate key academic program administration activities, from subject set-up and timetabling to student results processing, scholarships, and committee support. This dynamic role offers variety, with portfolio responsibilities shifting in response to operational needs, giving you the opportunity to develop expertise across multiple areas of academic administration. With a focus on accuracy, service excellence, and compliance with University policy, you will be a trusted point of contact for staff and students, helping to create a seamless teaching and learning experience across the faculty.

Your responsibilities will include:

• Coordinating academic program administration – overseeing subject set-up, timetabling processes, workload activities, and finance-related tasks to ensure seamless program delivery.
• Supporting assessment and student progress processes – managing results processing, Board of Examiners meetings, and faculty-level processes for special consideration, extensions, academic progress, and academic misconduct in line with policy.
• Administering scholarships and student opportunities – coordinating scholarships, awards, sponsorships, and specialist coursework subjects, including communications, records, and liaison with key stakeholders.
• Providing high-quality service and advice – responding to academic and student enquiries, supporting faculty committees, and delivering clear guidance on academic programs and policies.

You may be a great fit if: You are a well-organised and adaptable team player, comfortable working in a fast-paced environment with competing priorities. Your excellent communication and interpersonal skills enable you to build strong, collaborative relationships with colleagues and stakeholders, while your initiative and sound judgement allow you to anticipate needs and follow tasks through to completion. You bring a proactive, solutions-focused mindset, thriving on problem-solving and maintaining attention to detail even under pressure. With a commitment to service excellence and a flexible, positive approach, you will contribute to the smooth delivery of programs and create a supportive experience for staff and students alike.

You will also: Hold a tertiary qualification in a relevant discipline, or an equivalent combination of education, training, and experience. Be proficient in Microsoft Office, including advanced use of Excel, and the ability to learn and navigate University systems and databases. Possess well-developed organisational skills, including the ability to prioritise tasks, manage competing deadlines, and maintain accuracy. Demonstrate strong communication skills, with the ability to prepare clear documentation and reports.

What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including: Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being. Progressive, considerate leave provisions to empower your work-life balance. Salary packaging and access to a range of discounted services including Bupa health insurance. Health and well-being services including a leading Employee Assistance Program. For more information check out our benefits page!

Your new team – The Faculty of Education: The Faculty of Education (FoE) fosters staff productivity, growth and engagement in a collective effort to enrich the contribution that education makes to society. We conduct research and teaching that leads to the transformation of education practice both within and beyond the profession. FoE stimulates learning that enriches the potential of students from around the world, enabling meaningful careers and profound contributions to communities. We provide research leadership, setting the direction for high-impact, innovative and responsive research that addresses the pressing issues of our time. We lead purposeful engagement with society, sharing our resources and expertise as part of collaborative efforts to build a resilient, equitable and sustainable future.