Academic Quality and Assessment Officer

University of Hertfordshire - Academic Registry / Student Administration Service – Innovation Hub

Location:	Hatfield
Salary:	£28,778 to £32,080 UH5 £28,778pa to £32,080 pa by annual increments on achieving designated skills and experience
Hours:	Full Time
Contract Type:	Fixed-Term/Contract

Placed On:	30th March 2026
Closes:	12th April 2026
Job Ref:	REQ000593

Duration of Contract: Fixed Term (until 30 September 2028)

Salary: UH5 £28,778pa to £32,080 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane, Hatfield

We have a Fixed Term vacancy for an Academic Quality and Assessment Officer within the Innovation Hub’s Student Administration team. This is an excellent opportunity for someone wishing to gain administration experience, whilst working within a friendly and supportive environment. Whilst we are primarily based on campus in Hatfield, most teams in Academic Registry operate hybrid working arrangements. This allows staff the option to work from home (in the UK) on a regular basis if they wish to after a period of training.

See more about Professional roles at the University at Professional roles | Uni of Herts

Main duties and responsibilities

As an Academic Quality and Assessment Officer you will be undertaking a range of administrative duties supporting specialist functions within our Hub whilst providing excellent customer service.

Full training will be provided. You will acquire expertise in your areas of specialism and provide advice and support to colleagues, students and your managers, including the preparation of data and reports, note-taking at meetings, data capture, data entry and the accurate management of records which are subject to audit.

You will work as part of a central team and will have a range of contacts from within and outside of the Innovation Hub. In addition, there will be the opportunity to assist at key University events throughout the year.

Skills and experience required

Ideally you will have some previous administrative experience, however, it is essential to have good numeracy, literacy and IT skills, particularly in using MS Office packages, databases and web-based communication platforms such as MS Teams.

You will have a methodical approach and be able to manage a varied workload to tight deadlines whilst recognising and respecting the confidential nature of the data you handle. You will be comfortable working in a team, but able to demonstrate initiative and work with limited supervision, whilst having a can-do attitude and a commitment to continuous improvement.

Attention to detail is a key requirement of the post.

Qualifications required

You will hold a minimum of A-levels or equivalent or have proven professional work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

We are a committed equal opportunities employer, and we particularly encourage applications from men and BAME candidates to reflect our diverse student cohort and under-representation where it exists.

Contact Details/Informal Enquiries: Cindy Cleary, Team Leader (Student Administration), c.cleary@herts.ac.uk

Closing Date: 12 April 2026

Interview Date: TBC

Reference Number: REQ000593