Academic Quality Casework Manager

The Academic Quality Casework Manager will oversee the operational delivery of formal student casework, including academic appeals, complaints, academic misconduct and breaches of the student terms and conditions, in accordance with University policies and procedures and sector guidance.  They will have line-management responsibility for the Academic Quality Officer (Casework).

The successful applicant will have experience of managing complex casework and the application of complex regulations.  They will report to the Head of Academic Quality, and will contribute to the work of the Quality team, and wider Academic Services Directorate, as required.

The RAU is set in beautiful surroundings and offers a range of staff benefits, including a 35-hour working week with flexible working arrangements, a generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, free parking on campus, discounted catering facilities, discounted onsite gym, free library services, employee assistance programme, occupational health and counselling services, cycle to work scheme and staff development opportunities. Further details of the full range of staff benefits available can be found on our website.

For a full job description and details on how to apply please visit: https://www.rau.ac.uk/about-us/jobs

Informal enquiries can be made to Laura Butler, Head of Academic Quality (laura.butler@rau.ac.uk)

Closing date: Sunday 12th April 2026

Interviews: Friday 24th April 2026